Services Account Executive, Germany

Stellenbeschreibung:

Overview

Join to apply for the Services Account Executive, Germany role at ServiceNow.

ServiceNow is a global leader delivering AI-enhanced technology to thousands of customers with a focus on helping organizations work smarter, faster, and better.

What you get to do in this role

As a ServiceNow Services Account Executive, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and achieve the expected business outcomes. These service offerings include product implementation services. The Services Account Executive is well-versed in services and post-sales adoption strategies, and serves as a trusted advisor to the account team and customers for successful implementation, adoption, and value realization. This is a quota-bearing role that owns the Services sales strategy by proactively creating demand for new Services opportunities and partnering with the ServiceNow Sales team and our partners to develop and execute Services sales opportunities for the assigned territory.

Collaborate with software sales account teams, Customer Outcomes team members, and our ecosystem of delivery partners
Develop and execute a services sales strategy in the designated territory with a target account list
Proactively create new Services opportunities in both new and installed-base customers
Create pipeline and manage end-to-end forecasting process for Services opportunities
Serve as a trusted advisor to the customer by understanding their digital transformation roadmap and driving the right mix of ServiceNow services
Arrange and conduct Executive and CxO services-related discussions in alignment with the account strategy
Lead extended team in solutioning, scoping, and proposal development
Execute value-based selling methodology for Implementation Services opportunities

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI\'s potential impact)
Minimum 7 years of previous services sales experience in a SaaS software or solution sales organization (or reasonably equivalent)
New account sales focus, operating independently to identify new opportunities
Existing relationships in large enterprise accounts is a plus
Demonstrable track record of achieving Services, Success, or Training sales targets
Ability to communicate and collaborate across lines of business and multiple customer and partner personas, including executives
Strong operational command – managing end-to-end franchise
Travel up to 50% (depending on geography/region)
German language skills

Additional Information

Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories assigned to ServiceNow employees depending on the nature of their work and location. Eligibility for a work persona may be confirmed by distance between your residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. Applicants with arrest or conviction records will be considered in accordance with legal requirements.

Accommodations: We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations (including EAR), ServiceNow may need export control approval from government authorities. All employment is contingent upon ServiceNow obtaining any export license or other approval required by relevant authorities.

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