Servicetechniker (m/w/d)- Neue Energielösungen

Cummins Location Not Available

Stellenbeschreibung:

We are looking for a talented Service Technician (m/w/d) - New Energy Solutions to join our team specializing in Service for our New Power Department in Gross-Gerau, Hessen, Germany with the primary place of work based in Frankfurt .

In this role, you will make an impact in the following ways:

Performs on-site diagnostics and repairs on Fuel Cells and components, focusing on less complex issues to ensure minimal downtime for customers.
Delivers exceptional customer service by engaging professionally and courteously, anticipating needs, and ensuring prompt attention to concerns.
Utilizes specialized tools and follows procedures to accurately diagnose issues and complete repairs, ensuring quality and consistency.
Conducts preventative maintenance on Fuel Cell equipment according to schedules and standards, helping to extend equipment life and reliability.
Escalates unresolved or complex issues to senior technicians or supervisors, ensuring timely and effective problem resolution.
Completes all required documentation accurately, including service reports, timesheets, and warranty claims, supporting operational transparency and compliance.
Maintains tools and service vehicle in clean and operational condition, ensuring readiness and professionalism in the field.
Adheres to Health, Safety & Environmental policies, reporting any incidents or concerns to site management and supervisors to maintain a safe work environment.

Qualifications

Education / Experience:

Vocational diploma and valid electrical certification; apprenticeship as Power Generation/Electrical Technician preferred.
Local driving permit and hands-on experience with power generation systems.
Skilled in high and low voltage work.
Strong background in customer service and technical support.