Servicetechniker (m/w/d)– Neue Energielösungen

Stellenbeschreibung:

Role Overview

Service Technician (m/w/d) – New Energy Solutions at Cummins Europe.

Location: Bremervörde, Germany (primary workplace in Gross-Gerau, Hessen). We are looking for a talented Service Technician to join our New Power Department.

Responsibilities

Performs on‑site diagnostics and repairs on Fuel Cells and components, focusing on less complex issues to ensure minimal downtime for customers.
Delivers exceptional customer service by engaging professionally and courteously, anticipating needs, and ensuring prompt attention to concerns.
Utilizes specialized tools and follows procedures to accurately diagnose issues and complete repairs, ensuring quality and consistency.
Conducts preventative maintenance on Fuel Cell equipment according to schedules and standards, helping to extend equipment life and reliability.
Escalates unresolved or complex issues to senior technicians or supervisors, ensuring timely and effective problem resolution.
Completes all required documentation accurately, including service reports, timesheets, and warranty claims, supporting operational transparency and compliance.
Maintains tools and service vehicle in clean and operational condition, ensuring readiness and professionalism in the field.
Adheres to Health, Safety & Environmental policies, reporting any incidents or concerns to site management and supervisors to maintain a safe work environment.

Qualifications

Vocational diploma and valid electrical certification; apprenticeship as Power Generation/Electrical Technician preferred.
Local driving permit and hands‑on experience with power generation systems.
Skilled in high and low voltage work.
Strong background in customer service and technical support.
Valid electrical work permit for Germany.
Skilled in electrical troubleshooting for quick issue resolution.
Proficient in MS Office for service documentation and reporting.
Proficient in English.