Shift Supervisor Maastricht (32 or 40 hours per week)

Stellenbeschreibung:

By bringing people together over coffee, Starbucks has become one of the world’s best-known and best loved companies. Working at Starbucks is a lot like working with your friends! When you work here, you’re not an “employee” – we call ourselves “partners” because we believe in shared common goals and mutual success. Our partners are our most valuable resource.

FOR ENGLISH, SEE BELOW

“We are not in the coffee business serving people, but in the people business serving coffee.” Howard Schultz, founder and CEO of Starbucks

Starbucks: a job that tastes like more

With you as a Shift Supervisor on the floor, your colleagues – or partners, as we call them – work with a smile on their face. You make sure the customers walk out with the same smile. In addition to the best coffee, you serve the best service. You arecustomerfocused!

What will you do as a Shift Supervisor

If you open the store, you arrange the planning – the division of tasks – you organize the breaks and the cleaning plan
Everything that can be prepared is prepped
Delivering quality means checking quality. You check the status of the fresh products, and you take every opportunity for improvement. You train, teach and coach partners.
Are you responsible for closing the store? After the hand-over, you pick up the planning. Are any adjustments needed?
At the end of your shift, you make sure that everything shines and is refilled, that allcashis counted and is correct,reportsare done. Alarm on, and off you go.

You asa Shift Supervisor

Have certainly gained a year of experience in retail or hospitality!
If a customer is having a bad day, you won’t let it affect yours. Your glass – or coffee mug – is always half full.
You are target- and customer-oriented! Does the customer want an extra pump of vanilla syrup (upsell) or use the bundle deal (suggest)?
With you there, everyone is ready for the peak. You also know how to position your partners in the ultimate way to get the best out of the peak.
You can make quick decisions, keep calm, and create a safe environment for both customers and partners.
You can show appreciation by writing athankyou cardto one of your partners in English or Dutch.

Working at Starbucks

Starbucks is personal! Not only towards customers, but also towards our own people. Hard work can go hand in hand with fun. And with our enormous ambition, there are plenty of opportunities! The standard is high, the sky isthe limit.

“We are not in the coffee business serving people, but in the people business serving coffee.” Howard Schultz, founder and CEO of Starbucks

What you get as a Shift Supervisor

Workflexible hours (32 or 40hours,MondaytoSunday)
All-in salary of€ 16,85 per hour, based on a fulltime contract your monthly salary is€ 2.920,32
Go for the bonus by meeting your targets! The bonus can be up to 10% of your monthly salary based on each quarter's results
Annual bonus based on years of employment at Starbucks Netherlands
Recognition Program based on partner engagement and outstanding performance
The list of benefits isendless: free coffeeduringyourshift always, a bag of free coffeeeveryweekand partner discount on all other products in store
You will get a 7 months contract with 1 month probation time
Keepdevelopingyourself, Starbucks has morethanenough career growth opportunities for you
Fully coverage of travel costs by public transport (depending on traveling distance to the store)
Retirementmaystillbea long way off, butithasalreadybeenarranged