Site Lead - Cologne

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an experienced DMS (Document Management Services) Scanning Center Manager (SCM) to join our new DMS team in Cologne.

In this role, you will be responsible for the strategic leadership of the process group to fulfill business objectives and ensure long‑term business continuity.

What You’ll Do (Responsibilities)

In this role, you will:

• Strategic Leadership & Team Management: Provide strategic direction and lead the production and internal service teams at the Cologne location, including direct and indirect personnel responsibility.
• Internal & External Collaboration and Escalation: Act as a key interface to the sales field service, other locations, the Works Council (Betriebsrat), and corporate staff departments (IT, HR, Finance, Customer Service, PM, Sales). You will also handle internal and external escalations.
• Customer Satisfaction & Global Standards: Ensure high customer satisfaction. Analyze, adapt, and implement global standards, considering local conditions.

What You’ll Bring (Skills & Qualifications)

• Experience & Education: A completed university or technical college degree (Hochschul- or Fachhochschulstudium) or a completed Master’s certification (Meisterausbildung) with several years of professional experience in production.
• Domain & Technical Knowledge: Strong technical affinity and experience in internal sales service (Vertriebsinnendienst).
• Proven Ability in Leadership & Strategy: Proven ability in personnel leadership and coaching, and experience in the development and implementation of strategic business processes.
• German and English mandatory.
• Initiative and assertiveness.
• Social competence and strong communication skills.
• Goal and results orientation.
• Cost awareness.
• Presentation and moderation skills.

What We Offer (Benefits)

• Location: Cologne, Germany (onsite role)
• Competitive compensation and benefits aligned with the experience.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.
• Flexible work options to support work-life balance.

If you are ready to take strategic ownership of our new DMS Scanning Center in Cologne, build a dedicated team from the ground up, and ensure long‑term business continuity, we want to hear from you!

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

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