Site Operations Manager

About The Role

The Campus Operations Manager is ultimately responsible for all operational and financial aspects of the data centre during its operational life cycle, including health, safety and compliant operations, the site team, customers, service delivery, security, projects and the total site team.

Main Responsibilities

• Health, safety and fully compliant operations, including all environmental aspects
• Deliver Yondr data centre service as contracted by our customers
• Maintain and operate the data centre to establish optimal availability of the infrastructure against minimum costs
• Site organisation including third‑party service provider
• Customer relation and satisfaction
• Manage all changes and projects on site
• Reporting to all stakeholders: customer, management
• Drive and share continuous improvement of design, delivery and all operations aspects: reduce costs, improve revenue
• Site operations and project budgets (P&L)
• Provide continual support to the team and audit these procedures to ensure continual improvement and enhanced customer experience
• Actively promote Yondr brand
• Build relationships and partnerships with suppliers (chain), local government, branch offices, etc.
• Develop, build, and support Yondr operations activities globally
• Have a business plan with clear objectives and key results (OKRs)
• Continuous development / training of the site team including PDPs

Qualifications

• Qualified engineering or business degree background or equivalent years of experience
• Experience in critical environments – 10+ years
• Good written and oral communication skills: German, English

Skills And Experience

• Good team leadership skills and able to lead by example
• Excellent people‑management skills, with the confidence to lead and motivate the team and those around you
• Excellent interpersonal and communication skills
• Broad experience in managing critical environments, data centres or smart buildings
• Good problem‑solving and analytical skills
• Ability to multitask and thrive in a fast‑paced regional and global business
• Good, clear and precise delegation skills
• Sensitive to political situations – good relationship builder

Person Specification

• Passionate about what you do and committed to excellence – leads and holds people to account
• Detail‑oriented and diligent
• Entrepreneurial by nature with a strong sense of ownership
• Decision maker
• Results‑oriented and prepared to take ownership of outcomes
• Support the success of other people and their businesses above your own success
• Role model our values
• Excellent external radar so that you pick up on trends
• Proactive, diligent, able and willing to think ahead – ability to understand the wider picture whilst devoting attention to detail

All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of Yondr’s core values, and we want to enhance the diversity of our workforce to reflect the world we live in.

Please note that all successful candidates will have a background check via a third‑party provider. Data will be collected/processed according to local/regional data privacy regulations.