SITEC - Information Technology Specialist - Stuttgart, Germany

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About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Program Overview

Peraton provides USSOCOM, its Component Commands, Theater Special Operations Commands (TSOCs), deployed forces, CIO/J6, and end-users with high-quality IT platform and network services over an eight-year period.

About The Role

Peraton requires Information Technology (IT) Specialists to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This position is located in Stuttgart, Germany and requires TESA approval. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O & M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

The IT Specialist is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, network, and AV equipment.

Duties include but are not limited to:

• Supporting the installation, tuning, testing, operating, monitoring, upgrading, patching, break/fix, defense, and management of LAN and WAN routing and switching infrastructure hardware and software
• Providing LAN and WAN services including planning, designing, engineering, installing, configuring, operating, monitoring, maintaining, defending, troubleshooting, upgrading and repairing LAN and WAN infrastructure and hardware
• Supporting messaging services including email, chat, and VTC sessions on behalf of end users to ensure proper operation
• Troubleshooting, analyzing, and isolating the root cause of IT infrastructure or service incidents, return impacted system to operations, and recording detailed resolutions in the ITSRM tool
• Planning, installing, configuring, operating, maintaining, defending, managing, repairing, and updating the VTC and VoIP endpoints including performing software updates, account management, and conference scheduling assistance
• Scheduling, coordinating, and administering multiple simultaneous VTCs
• Recommending upgrades to VTC systems at least annually and incorporating approved upgrades when acquired by the Government
• Installing, configuring and maintaining desktop and laptop PCs, and peripherals, such as multi-function printers and VoIP endpoints
• Support account management, PKI management, residual vulnerability patching, and software installation requests on TS enclave

Qualifications

• Minimum of 10 years with AS/AA; 8 years with BS/BA; 6 years with MS/MA; 3 years with Ph or 12 years of HS education to meet TESA requirements
• DoD TS/SCI clearance is required for this role
• DoD -M IAT II certification
• CCNA certification

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Details

Target Salary Range: $86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO

Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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