Software Engineering Lead (MS Dynamics & CRM) (m/f/d)

Stellenbeschreibung:

Software Engineering Lead (MS Dynamics & CRM)

Join our team in Verl, Baden‑Baden, or Berlin to lead our Microsoft Dynamics team, shaping and evolving our Microsoft Dynamics ecosystem, including standard modules and custom solutions.

Key Responsibilities

Leadership & Strategy
- Lead, mentor, and empower the Microsoft Dynamics engineering team (8 members).
- Ensure high delivery quality, transparency, and collaboration within the team and with stakeholders.
- Manage priorities, resources, and development roadmaps for Dynamics and Power Platform solutions.
Technical Ownership
- Oversee and continuously improve the Dynamics 365 Sales & Marketing modules.
- Drive the technical evolution of our contract database, supplier onboarding process, and app inventory built on Dynamics and Power Platform.
- Guarantee stability, performance, and scalability of the Dynamics system and related integrations.
- Manage system configuration, data model governance, and integration with other business platforms.
Innovation & AI Enablement
- Lead integration of AI and Copilot capabilities within Dynamics and Power Platform.
- Promote AI readiness through knowledge transfer, experimentation, and process automation.
- Maintain close collaboration with Microsoft to adopt new product features early.
Stakeholder & Project Management
- Serve as the main interface for Sales, Marketing, and Operations stakeholders.
- Translate business needs into robust, scalable CRM and Power Platform solutions.
- Ensure transparency on progress, risks, and prioritization decisions through clear communication and reporting.
Process & Quality
- Establish and enforce best practices for development, testing, and deployment.
- Implement efficient change and release management processes.
- Foster continuous improvement, innovation, and documentation standards across the CRM landscape.

Required Skills & Experience

7+ years of experience with Microsoft Dynamics 365 CRM.
Proven expertise in the Power Platform (Power Apps, Power Automate, Dataverse, Power BI).
Solid understanding of system architecture, API integrations, and Azure-based deployment.
Experience integrating AI or Copilot features into Dynamics or Power Platform environments.
Strong leadership skills, with a track record in leading software engineering teams or large CRM projects.
Excellent stakeholder management and communication across business and IT.
Agile mindset and experience with DevOps and CI/CD principles.
Microsoft certifications (Dynamics 365 / Power Platform) are a plus.
Fluent in English.
Able to travel within Germany and internationally.
Self‑motivated and high drive to work in dynamic international setting.

Benefits

Inclusive work culture and employee networks.
Health and sports activities support.
Training and development opportunities – Bertelsmann University, language courses, leadership training.
Discounts on Bertelsmann products and financial incentives.
Flexible work models: mobile office, flexible hours, part‑time options.

Equal Opportunity Employer Statement

We are a fair and inclusive employer and actively look for people who enrich our company through their identity, background and personal experiences, with or without a disability.