Solutions Engineer (Pre and Post Sales)

Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing.

Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources.

As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance.

We are seeking a Solutions Engineer who excels in both pre-sales and post-sales environments. As the technical bridge between our prospects/customers and our product, you'll help prospects evaluate and implement Merge while ensuring current customers maximize value through implementation projects and technical guidance. This unique role combines consultative selling with deep technical expertise to drive customer success throughout the entire lifecycle. You'll collaborate with engineering and product teams to prioritize feature requests, resolve bugs, and shape our product roadmap. Your work as a Solutions Engineer will be both high-value and high-impact, with significant internal and external visibility.

What you will do:

• Lead technical engagements with prospects and customers through proofs of concept, implementations, and ongoing support
• Drive a seamless developer experience and take ownership of technical relationships throughout the customer lifecycle
• Partner with engineering and product teams to surface product improvements based on customer and prospect feedback
• Build the foundation for a successful solutions engineering practice through technical demonstrations, training, and documentation

The ideal candidate will have:

• 5+ years in solutions architecture, solutions engineering, sales engineering, or software engineering
• Prior experience working on highly technical products at startups is highly preferred
• Track record of robust stakeholder management skills both internally and externally
• Computer science background or other technical/quantitative orientation
• Strong work ethic, goal-oriented, and great attention to detail

Compensation

• The cash compensation range for this role is € 120,000 - €140,000 OTE
• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and certifications. In addition to cash compensation, all full time employees receive an equity compensation package
• 100% covered health, vision, and dental insurance
• $200 one-time home office stipend
• Free dinner when working past 7pm

Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.