Sprinklr Integration and Implementation Engineer (m/f/d)

Sprinklr Integration and Implementation Engineers (m/f/d)

We are looking for specialists with at least 3 years of experience in Sprinklr to join Deutsche Telekom IT GmbH as part of our One Contact Center (OneCC) initiative, which unifies all communication channels into a single, AI‑powered platform.

Your Key Responsibilities

• Configure and implement Sprinklr solutions aligned with business requirements and best practices.
• Drive the full lifecycle from business analysis and functional specifications to testing and deployment.
• Manage REST API connections, webhooks, and authentication across Sprinklr modules (Groovy/JavaScript).
• Bridge the gap between IT, business, and operations, ensuring high product adoption and training "Client Champions".

Your Profile

• Experience in configuration and implementation of Sprinklr.
• Proficiency in Groovy/JavaScript and RESTful API architecture.
• Knowledge of SIP, VoIP, IVR, and SBCs.
• Analytical mindset, agile collaboration, and fluent in English (German is a plus).
• Bonus: Understanding of Conversational AI or the telecommunications industry.

Sounds like the right challenge? We are looking forward to receiving your application! If you have any questions about the role, the team, or the OneCC, please feel free to reach out to Thomas Schneider ( ) – he’ll be happy to assist.

This position is also available on a part‑time basis.

Persons with severe disabilities will be given preferential consideration if equally qualified.