Sr. Lead Operations (m/f/d)

About the role

As Sr. Lead Operations, you lead the Procurment, Culinary and Supply Chain Managment teams. You ensure our Operational Excellence and make sure that our processes scale in line with our ambitious growth targets. Ideally, you have a supply chain background and know how to scale our supply chain + ops processes across Europe.

Location: Berlin, Germany
Start Date: asap

What you will do:

• You lead the Supply Chain, Procurement, and Culinary teams and strategically expand them.
• You strategically build and scale our Europe-wide supply chain infrastructure into new markets – from planning to execution.
• You develop the long-term operations strategy in close alignment with the COO and the Leadership Team.
• You oversee the product roadmap together with our strategy & culinary team - from conception through procurement to final delivery.
• You consolidate feedback from Strategy, Menu Planning, and Culinary and translate it into concrete operational measures.
• You establish KPIs and reporting structures that give you and the Leadership Team full transparency into operational performance.
• You push the team to continuously optimize processes along the entire value chain – from procurement to culinary.
• You are regularly on-site with producers, suppliers, and partners to strengthen relationships and solve operational challenges directly.

About you

• You have 5-8+ years of professional experience in Operations, Supply Chain, Logistics, or Procurement – ideally in fast-growing scale-ups, FMCG, Food, CPG, or e-commerce.
• You have leadership experience and have led small teams for at least 1-2 years.
• You think strategically but remain hands- on and are not afraid to roll up your sleeves operationally. You know how the lead projects in a structured way.
• Ideally, you have already scaled an organisation and its supply chain across multiple countries in Europe.
• You are a natural leader: You inspire teams, create clarity, and drive things forward – even in ambiguous situations.
• You have excellent communication and negotiation skills in German and English.
• You are highly analytical, data-driven, and make decisions based on facts and KPIs.