Strategic Account Manager (f/m/d)

cplace WorkFromHome

Stellenbeschreibung:

Apply for the Strategic Account Manager (f/m/d) role at cplace .

München, Ludwigsburg, Hannover

Working closely with the sales team, you provide comprehensive support to one of our key accounts, creating tangible value for both parties
You guide our customers throughout the entire life cycle - from the sales process to implementation and into the operational phase
If needed, you identify further business opportunities and generate additional product and service revenue
You establish stable relationships with important stakeholders on equal footing, understand their needs and priorities, and ensure the best possible customer experience, thus generating widespread acceptance of the cplace platform
You are responsible for the definition, planning and implementation of the account strategy for the use of the cplace product portfolio, including budget planning and control
You coach our Solution Consultants and Project Managers to deliver the best possible results for our customers as an account team

At least ten years of professional and leadership experience in project management and enterprise software implementation
Experience in custom application development and a proven track record of delivering software projects and leading teams
Experience in account planning and implementation, and driving service revenue, utilization, and margins (P&L) for your customer
An understanding of your customer's needs and challenges, coupled with compassion for the environment and the DNA of the industry
Ideally, experience in the automotive, aerospace or pharmaceutical industries
Fluent in both German and English