Strategic Account Manager, Germany

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

Role Overview

We’re looking for aStrategic Account Manager who knows how to win in complex enterprise sales. You’ll be working shoulder-to-shoulder with our Country Manager, signing collaborations, expanding accounts, and creating long-term value for some of the largest enterprises in CESE.

It's not about selling features, it's about sellingvision, transformation, and first-mover advantage in a space that every enterprise will soon be racing into. You will:

Own and grow strategic accounts - build and manage relationships with Wonderful’s enterprise clients

Build strong relationships with stakeholders and decision-makers to align Wonderful’s products with Clients' business goals.

Drive product adoption and maximize client success and satisfaction

Collaborate with Product & Engineering to help improve our product & shape upcoming features

Turn customer feedback into product direction, influencing roadmap and solution design

Expand Wonderful’s footprint by opening new doors and landing new enterprise customers.

Requirements

3-4 years of Account Management experience in a consumption based company; or

~4 years experience in a top-tier consulting firm, investment bank, or fast-growing startup

At least 1 year working in the German Market

Exceptional communication skills, written & spoken

Experience in a startup in a Hyper-growth stage - a big Plus

Fluent in English and in German

Strong strategic thinking and relationship management skills.