Strategic Program Manager (all genders) Marketing & Customer Experience

Global Strategy & Intelligence at Orange Cyberdefense connects threat, market, and customer insights to create opportunities, shape perceptions, and empower stakeholders. The goal is to strategically position Orange Cyberdefense and enhance its competitiveness.

We are looking for a Strategic Program Manager (all genders) to cover parental leave for the next 18 months (potentially 24 months).

In this interim role, you will manage a small team of marketers, graphic designers, and project managers, oversee the creation and publication of intelligence-based content, and support Orange Cyberdefense's positioning as a cybersecurity expert.

Additionally, you will be responsible for leading key initiatives such as the Voice of Customer program to improve customer satisfaction, loyalty, and advocacy. You will collaborate closely with various teams to successfully execute strategic projects.

Key Responsibilities

• Lead and develop a cross-functional team
• Contribute to the definition of the intelligence‑led content strategy and roadmap, in collaboration with the Security Intelligence & Research team
• Joint planning & orchestration with Marketing, countries and Communications regarding intelligence‑based publications schedule and approach.
• Oversee as Strategic Program Manager the production of webinars, publications, social media content, and promotional materials
• Ensure that content is relevant, appropriate, insightful, and aligns with the strategic goals, brand and editorial guidelines of Orange Cyberdefense.
• Support security expert engagement activities
• Manage the Voice of Customer program, including NPS measurement and Customer Advisory Board, preparing strategic direction and contents together with a Team of country and BU SPOCs
• Provide synthetic analysis of customer insights at operational and strategic levels
• Plan, budget, and manage projects aligned with strategic goals

Your Profile

• Over 10 years of experience in strategic project management, marketing, or program coordination, preferably within cybersecurity, technology, or consulting sectors
• Bachelor's degree in Business, Marketing, Engineering, or a related field
• Proven leadership experience managing cross‑functional teams
• Excellent communication skills, including engagement with senior leadership
• Knowledge of cybersecurity trends is advantageous
• Strong organizational, planning, and problem‑solving skills
• Business Fluent in English and ideally fluent in German

Our Benefits

• Responsible tasks in an international environment
• Mobile office option
• Structured onboarding phase with mentors
• Support for your individual development
• 30 days of vacation + option for 2 weeks of unpaid leave, sabbatical, and workation
• Flexible working hours and working time models
• Corporate benefits
• Pizza and bowl days at our Munich and Augsburg locations
• EGym Wellpass
• Various team events (Oktoberfest, Christmas party, after‑work get‑togethers, barbecue events on our rooftop terraces)
• Small gifts for birthdays, anniversaries, and special events

Explore here more of our benefits!

We look forward to receiving your application documents, including your salary expectations and your desired start date!

Seules vos compétences comptent

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