Systems Development Manager, Managed Operations

Stellenbeschreibung:

Systems Development Manager, Managed Operations

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AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced development engineering leaders with a strong background in both development management and operations expertise. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high‑availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog:

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with AWS global teams and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day‑to‑day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. As a leader, you will manage teams in both systems operations and development, emphasizing automation and engineering efficiency.

The overarching goal is to deliver scalable services and ensure a high‑availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best‑in‑class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Eligibility requirements

Fluency in written and spoken English is required.
This role requires you to be a national of an EU member state.
Amazon will provide relocation support for successful applicants relocating within the European Union.

Key job responsibilities

Lead your team in executing organizational and team roadmaps, focusing on ESC launch goals. Regular check‑ins and strategic guidance foster collaboration and shared success.
Analyse systems and software performance, identifying areas for improvement and shape strategies to enhance overall efficiency.
Coordinate cross‑departmental collaboration to strengthen relationships with other teams, streamlining processes for optimal ESC functioning.
Build and coach and mentor teams to ensure a skilled and invested workforce.
Regularly review key performance metrics to ensure the team's efforts align with overarching business objectives, fostering a results‑driven environment.
Identify successes and areas for improvement, ensuring your teams are well‑prepared for ESC launch challenges and opportunities.
This position involves on‑call responsibility; you will be required to drive escalation calls.

Basic qualifications

Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field.
Experience in systems engineering and operations leadership for an Internet service or leading‑edge IT organization.
Experience in managing system or software development teams.
Experience (hands‑on) in systems engineering and administrative work in networking, storage systems, and operating systems.
Experience in agile software development methodology.
This role requires you to be a national of an EU member state.

Preferred qualifications

Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence.
Knowledge of systems engineering fundamentals (networking, storage, operating systems).
Experience with Agile engineering practices (Kanban, continuous delivery, etc.).
Experience with AWS platforms, services, and design patterns.

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