Team Lead (m/f/d) Customer Order Management

Team Lead (m/f/d) Customer Order Management

Field of Work: Marketing & Sales

Location: Einbeck, Lower Saxony, DE

Legal Entity: KWS SAAT SE & Co. KGaA

Contract Type: Regular

Is Full Time?: Yes

Responsibilities

• Building, leading, developing, and motivating a high‑performing team
• Ensuring customer‑focused order processing from order entry through invoicing, including after‑sales service
• Developing and implementing strategies to maintain and further enhance efficient processes and communication channels in order management
• Ensuring compliance with internal and external deadlines within the business process (e.g. delivery windows, license and seasonal settlements, etc.)
• Promoting cross‑crop knowledge exchange within Customer Order Management

Qualifications

• Completed degree in business administration, agricultural sciences, or a comparable qualification
• Several years of professional experience in order management, customer service, or supply chain management, ideally within the agricultural industry
• In‑depth knowledge of customer requirements as well as relevant systems and processes
• Initial leadership experience through team management is an advantage
• Strong operational, commercial, and strategic thinking combined with analytical skills
• Willingness to drive change as well as a results‑ and customer‑oriented working style
• Excellent organizational and communication skills, team spirit, and assertiveness
• Professional proficiency German and fluent English skills, both written and spoken
• Willingness to travel within Germany (up to approx. 20%)

Benefits

• Challenging projects in an international work environment with the opportunity to contribute innovative ideas to the agricultural industry
• Flexible working hours model with the option for remote work (hybrid model)
• Family‑owned company culture characterized by closeness, reliability, independence, and foresight, reflected in an open and friendly working atmosphere
• True to the motto "Make yourself grow!" we promote your personal and professional development
• Attractive additional benefits such as capital‑building benefits, holiday and Christmas bonuses, childcare allowance, job bike, and more

Advance your career and grow with us in your role! Start today by submitting your digital application via our job portal. We look forward to receiving your application!

About KWS

KWS is one of the world’s leading plant breeding companies. Nearly 5,000 employees in more than 70 countries generated net sales of around €1.68 billion in the fiscal year 2023/2024. A company with a tradition of family ownership, KWS has operated independently for almost 170 years. It focuses on plant breeding and the production and sale of seed for sugarbeet, corn, cereals, vegetables, oilseed rape and sunflower. KWS uses leading‑edge plant breeding methods to continuously improve yield for farmers and plants’ resistance to diseases, pests and abiotic stress. To that end, the company invested more than €300 million last fiscal year in research and development. For more information: Follow us on LinkedIn® at

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