Team Lead Operations Analytics & Hardware Performance (all genders)

Location

Munich

Employment Type

Full time

Location Type

Hybrid

Department

Operations, System Performance

As Team Lead Operations Analytics & Hardware Performance (all genders) , you will oversee the technical monitoring of our parking facilities and serve as the interface between Operations and Engineering - ensuring the long-term reliability of our system. In this way, you directly contribute to achieving our company goals! You will report to the Director of Operations and work closely with colleagues from Product & Engineering and Technical Implementation.

To drive our innovative ideas and ambitious visions forward, we’re looking for talents like you! Do you have what it takes to grow into this challenging role? Then apply now and become part of something big!

What to expect

• Leadership: You will take on direct leadership responsibility and be in charge of building and developing a team of up to five people.
• Motivator: You foster motivation within the team, create an open feedback culture and a trusting atmosphere - building a high-performing team as a result.
• Performance Analysis & Monitoring: Together with your team, you will be responsible for monitoring the performance of our hardware systems for parking space management and identifying anomalies in detail. Your team takes a holistic view of processes and can substantiate correlations using data.
• Process & Product Improvements: You contribute to company-wide process improvements and monitor the implementation and success of product enhancements.
• Cooperation: You collaborate with other Team Leads in the Operations department and coordinate interfaces with other departments, especially Engineering.
• KPIs: Together with your team, you define and achieve your performance goals.

Inspire us by

• Background: You hold a degree in Business Informatics, (Industrial) Engineering, or a comparable field.
• Experience: You have at least three years of relevant professional experience in Operations, Operations Data Analysis, or Site Reliability Engineering.
• Leadership: You have already gained initial leadership experience or have built teams in a dynamic environment.
• Technical Know-How: You possess a strong technical understanding of hardware and software as well as solid analytical skills when working with data and figures. You also bring advanced Excel skills and basic programming knowledge (e.g., Python), as well as experience with data analytics tools (e.g., Power BI, Metabase, or Looker).
• Structured & Organized: You are characterized by analytical thinking and a structured, thorough approach to work.
• Solution-Oriented: You work results-oriented, proactively contribute your own ideas and solutions, and have a strong understanding of operational processes and their impact on other teams and the company as a whole.
• Communication: You have excellent communication skills in English (C1). You can get to the point clearly, discuss technical matters with the Engineering team, and explain them in simpler terms to non-technical stakeholders.

What we offer

• Flexibility & Responsibility: Your workday, your performance – Our hybrid model empowers you to focus from home, get fresh perspectives during workation, and connect in person during our Anchor Days (Tuesday to Thursday).
• Tailored Mobility: Full speed ahead – Whether it’s sustainable bike leasing or a public transport subsidy, we keep you flexible and on the move.
• Ownership & Autonomy: Your impact, your results – Take full ownership of your area and your KPIs.
• Team Culture & Networking: Real connections – also beyond the day-to-day. Celebrate successes with us at legendary team events and OKR parties.
• Productive Environment: Brainfood deluxe – Whether it's portafilter coffee, BellaBona online cafeteria, fresh fruit or our muesli bar – your wellbeing fuels your performance.
• Health & Balance: Stay in balance with EGYM Wellpass or Urban Sports Club – access 1,000+ gyms and wellness spots across Germany.
• Top Equipment & Ergonomics: Mac or Windows, in the office or remote – we make sure you’re set up for efficiency and comfort.
• Dress Code? Your Code: What you do matters more than what you wear – dress in whatever makes you feel your best.

Innovation through diversity

Regardless of your background, origin, gender identity, or individual circumstances, it's your personality that interests us. That's why we're committed to building a culture of collaboration and respect, where every team member has a voice, can grow, and feels valued with us.

Feel free to reach out to Elisa Fürter at , and let's find out together if your expectations align with ours. Ready to own (y)our growth?