Technical Operations Manager, Third-Party Data Center Facilities, Maintenance

info_outlineXNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Hanau, Germany; Frankfurt, Germany .

Minimum qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 7 years of experience in operations management and facilities management.

Preferred qualifications:

• Experience working in data center environments, including building and operating infrastructure.
• Experience with initiating and executing initiatives in a global environment.
• Ability to perform operational assessment and risk analysis of third-party sites.
• Ability to forecast resource requirements in a data-driven way.
• Excellent problem-solving skills.

About the job

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.

The Third-Party Data Center Operations team provides technical due diligence for site selection, sustains and improves the quality of vendor operated data centers, and mitigates and resolves conflict for critical work risk. In this role, you will focus on reliable operation of the mechanical and electrical infrastructure of data centers, working with the vendor operator for success. You will be involved in colocation operations for our electrical, cooling, and IT infrastructure. You will partner with the Google Data Center Engineering team, Hardware Operations, Network Infrastructure, and third-party data center vendors and operators with a focus on operability, maintainability, and reliability. You will represent the operations organization, and ensure operability, maintainability, and reliability are critical criteria for Google assets.

The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Own third party data centers operation within an area/region; with full accountability for this area tactically.
• Support site selection process through operational and technical knowledge.
• Perform operational assessment and risk analysis of third party data centers sites.
• Keep main stakeholders informed about current work and discuss decisions and directions with them.
• Contribute to focus area strategy and setting strategy for smaller local groups.