Technical Solutions Consultant (French-speaking) - Mainz

Product Support Engineer - French Speaker (f / m / d)

Mainz, Germany

Join the excitement at Edmund Optics®, where we contribute to shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off‑the‑shelf optical components, we’re on a mission to enable innovative technologies across various industries, from high‑speed factory automation to cutting‑edge DNA sequencing.

At Edmund Optics Europe, we’re all about building a vibrant community. As part of our team, you’ll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to deliver excellent technical customer support.

We’re looking for a Product Support Engineer – French Speaker (f / m / d). As a key player in our customer support team, you’ll be the go‑to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions

• Providing technical assistance and product recommendations
• Handling customer inquiries
• Collaborating with global teams and supporting marketing initiatives

Qualifications

• Bachelor’s degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem‑solving skills

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and / or ability required. We’re all about inclusivity, so reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

What we offer

• Company pension scheme
• Hybrid working options (1 day / week)
• Extensive training and development opportunities
• Subsidised gym membership
• Cycle to Work scheme / Jobbike program
• Company events
• Plus, you’ll be joining a team of passionate, forward‑thinking individuals who know how to have fun while getting the job done.

Ready to dive into the world of optics with us? Apply now and let’s shape the future together!

This office‑based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate’s preference.

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