Technical Support Engineer | Berlin | €80k

My client who are a global provider of medical imaging solutions are urgently seeking a Technical Support Engineer who has a very good understanding of technology and natural handling of IT systems in a medical environment

Responsibilities

• Provide technical support and training to customers, including radiologists, referring physicians, IT personnel, and technicians
• Offer both go-live and post-go-live support to ensure smooth system transitions
• Conduct in-depth bug analysis and develop immediate and long-term solutions
• Collaborate with product management and development teams to define and implement product improvements and feature extensions
• Plan and execute the integration of PACS and clinical visualisation systems
• Integrate software with other clinical workflow components (KIS, RIS, Patient Portals, AI Applications, Diagnostic Tools)

Profile

• Fluent in both written and spoken English; German proficiency required
• Degree in a technical, scientific, or medical field (or equivalent qualification)
• Enthusiastic about adapting to the fast-paced environment of a rapidly growing company
• Experience in medical imaging, software development, DICOM/HL7 , SQL, and scripting/programming languages (Python, Perl, PHP, Bash, C#, etc.)
• Knowledge in system administration (Linux, Windows Server, SQL Server, IIS, Docker)
• Familiarity with Git, JIRA Administration, Cloud platforms (AWS, Azure, Google Cloud), Networking, and integrations
• Competitive salary and a comprehensive benefits package.
• Opportunities for professional development in a dynamic, fast-paced environment.
• Work on cutting-edge medical imaging projects that have a direct impact on patient care.
• Flexible work arrangements and a collaborative, innovative team culture.

If this sounds like something of interest, please feel free to apply below or alternatively if you know anyone who might be suitable get in touch