Technical Support Engineer (CAD / CAM systems)

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Engineer to join one of our clients' teams. Looking for a great opportunity to grow your career? This might be perfect for you!

We are looking for a skilled and experienced Technical Support Engineer with a strong background in the Dental CAD / CAM industry. This role is ideal for engineers who have hands‑on experience with dental CAD / CAM systems, software, and equipment, and are passionate about supporting customers with technical excellence.

Key Responsibilities

• Provide technical support for CAD / CAM systems, including CAM software (Millbox, WorkNC, Hyperdent), CNC, milling machines, and metal laser sintering 3D printers used in dental labs and clinics.
• Train clients on the use and optimization of dental CAD / CAM workflows.
• Collaborate with product and engineering teams to resolve complex issues and improve product reliability.
• Maintain documentation of support cases, solutions, and training materials.
• Act as a technical advisor to sales teams during pre‑ and post‑sales activities.
• Stay current with the latest developments in digital dentistry and CAD / CAM technology.

Requirements

• Experience in the dental CAD / CAM industry, ideally in a technical support, engineering, or application specialist role.
• Strong problem‑solving skills and a customer‑first attitude.
• Ability to communicate technical information clearly to non‑technical users.
• Willingness to travel for on‑site support.