Technical Support Engineer (m/f/d) – Datacenter | IaaS |

Overview

Technical Support Engineer (m/f/d) – Datacenter | IaaS |

Location: Frankfurt am Main, Hesse, Germany (On-site). Start: ASAP. Working model: 24/7 rotating shift system. 10-day shift cycle incl. 4 days off (with shift allowances).

What You’ll Do

• Installation, configuration and independent, efficient and accurate troubleshooting of:
• Server-operating systems (Linux, Windows-Server, VMware, and further)
• Control panel software packs (cPanel, Plesk)
• Networking equipment (switches, firewalls, load balancers, ...)
• Power equipment (rack-PDU, rack-ATS)
• Professional communication and technical documentation in German and English

What We Value

• Curiosity, hands-on attitude, and ownership
• Passion for problem-solving and fault-finding
• Clear, proactive and supportive communication – with teammates, with your manager and with customers
• Team spirit

Your Tech Toolbox (ideally)

• Strong command of Linux: you’re not panicking when the kernel does
• Solid experience with hardware and peripherals
• Thorough understanding of networking fundamentals
• Familiarity with hosting environments, ideally because you’re hosting some application or service yourself
• Basics in monitoring/ticketing tools
• Driver’s license required

What’s In It For You

• Purposeful work: Keep mission-critical infrastructure running
• Real tech depth: We own and operate our own infrastructure and data centers
• Open culture: Transparent, collaborative, and your ideas and input are welcome
• Grow with us: Learning platforms, certifications, online and individual trainings – we invest in your development
• Subsidies: Deutschlandticket, Gym membership, JobRad
• Stay healthy and motivated: Company health insurance, company pension scheme, bonus system and shares
• Free lunch, snacks, drinks, and fresh fruit

Who We Are

Leaseweb is a leading Infrastructure-as-a-Service (IaaS) provider with a global portfolio of 20,000 customers. Services include public and private cloud, dedicated servers, colocation, content delivery network and cyber security services, backed by customer service and technical support. Leaseweb operates 28 data centers worldwide and has a global network with substantial capacity.

For more information visit

How to Apply

Ready to apply? Please send your CV and salary expectations. Apply via the contact form on our career page. For questions, contact Steffanie Berkan, HR Advisor,