Technical Support Engineer – Wind (Maintenance & Operations)

Stellenbeschreibung:

Position: Production Engineering

Location: Predominantly based in Hamburg with international travel required.

Type: On-site with potential offshore work.

Ensure safe and efficient wind turbine (WTG) operations by improving preventive and corrective maintenance processes.
Develop standardized technical solutions in collaboration with customers to meet SQDC (Safety Quality Delivery Cost) targets.
Support GE Vernova’s Lean initiatives by identifying process improvements and increasing efficiency.
Facilitate technical queries from customers to GE Vernova Engineering (FPM) to ensure exceptional customer service.
Manage and streamline documentation processes including approvals and coordination with engineering teams.
Prepare Maintenance Instructions and Troubleshooting Guides for operational deployment, including safety parts and tool requirements.
Support alarm‑handling feedback to standardize and enhance corrective maintenance procedures.
Promote safe systems of work including LV/HV procedures and Wind Turbine Safety Rules (WTSR).
Coordinate with engineering teams the issue prioritization, root‑cause analysis and implementation of corrective actions.
Apply structured problem‑solving tools (e.g., DMAIC) to drive continuous improvement.
Provide guidance to planning, supply chain and parts teams regarding spare parts and tooling requirements.

Degree in electrical engineering or a technical education with a strong electrical focus.
Extensive professional experience in technical support, ideally within the wind industry.
Capability to work offshore at wind farms; GWO certificates are welcome.
Significant experience in offshore WTG maintenance is a plus.
Proven ability to work effectively in a cross‑functional global environment with remote teams as a strong team player who enables change and drives work to completion.
Self‑driven and strongly motivated with the ability to take ownership of technical issues, proactively follow up on actions and communicate clearly with technicians, engineering teams and customers.
Strong capability in office and cloud‑based software tools used for technical documentation, data analysis, maintenance planning and coordination with engineering and field teams.
Ability to communicate on an international level and be proactive to find the right point of contact.
Proven capability to evaluate technical tasks in a structured way, coordinate with other teams and drive root‑cause and corrective‑action processes to closure.

A role with direct impact on the reliability of our wind turbines.
International collaborative environment with professional development opportunities.
Flat hierarchies, supportive colleagues and a modern, open company culture.