technology client partner

Technology Client Partner – Colt Technology Services

Colt provides network, voice, and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why we need this role

The Technology Client Partner (TCP) develops, executes, and owns the technical sales strategy for the most critical enterprise customer engagements. This ensures that the Solution Engineer creates a design that meets the customer’s business requirements. Based in DACH and directly supporting the region’s most complex and high‑profile customers and opportunities, the role is consultative in nature and requires high levels of strategic thinking and technical understanding.

What You Will Do

With a talent for communicating effectively at all levels within the customer environment, the TCP acts primarily as an interface into senior technical individuals within the client environment, including CTO, CIO, and CISO. The TCP aligns Colt services to the identified customer value expectation – both technical and business. Experience in partner management and liaison is a key function, with focus on non‑standard deliveries and solutions. The TCP provides thought leadership to internal teams on technology and market trends.

Technical Skill Set

• SD WAN and SASE principles and capabilities.
• Private network technologies (MPLS, Ethernet, Optical).
• Public Internet understanding at all levels, including non‑terrestrial services (Satellite/xG).
• Network and Data Security principles and approaches, including governance and compliance frameworks (NIS2, DORA, GDPR).
• Cloud environments, both interior and transit.
• Voice and UC services.
• Managed Network Service understanding.
• Service deployment and in‑life management.

What We Are Looking For

• Technology Client Partners act as consultative, trusted advisors and understand the goals of the customer at a deep technical level.
• Work in solid partnership with the Commercial Client Partner and the Sales Engineer to develop and assimilate customer requirements, create solutions, assemble costs, and participate in business case analysis; own the strategic direction of the customer engagement.
• Act as a liaison to external suppliers to solve identified customer requirements and develop deliverable solutions.
• Analyse customers’ business needs and develop solutions based on knowledge of customer and company networks and equipment, using traffic modelling, restoration techniques, diversity analysis, etc., to support highly complex, custom designs.
• Compare alternative solutions—either proposed by the customer or recommended by Colt—and make recommendations about optimal topology and service choices with appropriate justification.
• Offer advice about different solutions, systems, and procedures; support the development of total cost, risk, and implementation models with internal operations groups; recommend contract approval or rejection; track win/loss financial data.
• Provide detailed scope and outcome analysis for each opportunity back into the Colt internal business for analysis and learning.
• Attend customer meetings in person and remotely; prepare highly complex service/technical proposals and presentations for Colt products, leading with our network and security capability.
• Identify and drive strategic opportunities that penetrate new and low‑market‑share accounts, increasing and growing existing revenue and yield. Review business plans, sales strategies, develop and execute the technical sales strategy, account planning, and development for multi‑product opportunities to ensure objectives, goals, win strategies, schedules, and action assignments are clearly defined and aligned to Colt’s service capabilities.
• Provide an interface into the product organisation to help drive strategy and product improvement. Translate customer and market requirements into regional and global product road‑maps to support.
• Oversee the creation of an executive summary and customized value proposition designed to penetrate key opportunities, projects, and RFPs. Identify vertical grouping and best practices to train and share across the sales and technical sales communities; stay abreast of industry trends and foster teamwork and collaboration.
• Demonstrated technical sales experience (at least 8 years) in telecommunications sales and solution leadership.
• Experience leading teams that have sold complex solutions and services.
• Exceptional strategic planning, solution management, and contract/service negotiation skills.
• Experience in consultative sales techniques and account planning, including account profiling, positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long‑range account management strategies.
• A record of consistently exceeding sales and revenue goals.
• Experience as a strategic member of a sales team contributing significantly to growth and development of the business.
• High energy level and demonstrated drive to succeed; engages product leadership to build RFP response and sales strategy that impacts global value proposition and cross‑region new sales and revenue.
• Builds and guides a high‑performance virtual team to assist in strategy, planning, organization, and execution; sets goals, delegates work, holds owners accountable; develops and empowers owners to make decisions and act; demonstrates company values, maintains a positive open demeanor, encourages different points of view, moves team forward through change; provides timely information and communicates context for business decisions; recognizes accomplishments.
• Fluent in both German and English.

What We Offer You

At Colt, you’ll make a difference. We empower people and believe in collaboration across the globe to create intelligent solutions that put the power of the digital universe in the hands of our customers wherever, whenever, and however they want.

Diversity and Inclusion

• Inclusion and valuing diversity of thought and experience are at the heart of our culture. From day one you’ll be encouraged to be yourself because that’s what helps our people thrive. We welcome people from diverse backgrounds and experiences, regardless of gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
• Signed the UN Women Empowerment Principles which guide our Gender Action Plan.
• Trained 60 (and growing) Colties to be Mental Health First Aiders.
• Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you.

Benefits

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.

Senior Level Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Business Development and Sales

Industry: Telecommunications

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