User Experience Manager (all genders)

We value courage in facing complex challenges and seek someone with experience working on sophisticated, professional-grade solutions. You will play a key part in shaping a new version of a product that has a real impact on the global aviation industry.

• Define and implement design and research strategy aligned with the product strategy
• Collaborate closely with product leadership to integrate UCD practices into product strategy. Determine priorities of research and design topics supporting and challenging product strategy
• Collaborate closely with cross-functional teams to establish clear design and research objectives
• Lead and develop design and research artefacts, including design system
• Define and manage design and research priorities guiding task allocation within the team, in collaboration with leadership
• Champion UCD practices and processes in the team and across the organization, following industry standards
• Support development of team members through mentoring, guidance and feedback

Requirements

• At least 8 years of experience in user experience design with a proven track record of leading design teams (for at least 2 years) and delivering exceptional design solutions in fast moving environments.
• BSc/MSc degree in design, usability engineering, or other relevant fields.

• Proven experience in building and implementing design and research strategies
• Demonstrated promotion of a user-centered design process and collaboration with product managers/owners, stakeholders, and developers, resulting in practical organizational and product improvements
• Solid experience in developing complex B2B products
• Experienced in building design systems and maintaining design systems
• Excellent communication and presentation skills
• Strong English and Polish skills (written and spoken)
• Willingness to travel (up to 10%)
• Readiness to work in a hybrid model - 2 days a week in the office in Gdańsk

nice to have:

• Experience in aviation related digital products
• German language

About Lufthansa Systems Poland Sp. z o.o.

Lufthansa Systems is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. Over 300 airlines worldwide rely on the know-how of IT specialists at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems has offices in 16 other countries.