UX / UI Designer

• Lead end-to-end UX and UI design for key after-sales experiences
• Develop user journeys, flows, wireframes, and interactive prototypes to test and validate ideas
• Collaborate daily with product and tech in a product trio setup to shape roadmap priorities
• Apply service design methods to map end-to-end customer journeys, ensuring solutions work across touchpoints and stakeholders.
• Facilitate workshops and align stakeholders across product, tech and business to drive shared understanding and buy-in.
• Plan and run user research and usability testing (in collaboration with our User Research team)
• Translate complex requirements into clear and usable solutions
• Contribute to our Design System to ensure consistency and scalability
• Continuously monitor performance via analytics and user feedback to iterate and improve
• Deliver high-quality UI design that brings usability and visual excellence to our customer-facing experiences

You've got

• 6+ years of UX/UI design experience with a strong portfolio of digital product work.
• At least 3 years working in product-oriented, agile teams, ideally on e-commerce or marketplace products.
• Knowledge in service design, customer journey mapping, and designing for complex processes.
• Strong stakeholder management and facilitation skills – align diverse perspectives and create clarity.
• Comfortable working in dynamic cross-functional teams and taking full ownership of design work.
• Hands-on experience with UX research methods (interviews, usability testing, Hotjar, etc.).
• Proficient in Figma, with experience working within a shared Design System.
• Basic understanding of HTML/CSS is a plus.
• Strong communication and storytelling skills in English.
• Experience in B2B commerce is a bonus, but not a must.

We've got

• The opportunity to make a real impact on high-visibility, business-critical product areas.
• A stable, mature company culture with the agility of product-driven teams.
• Flexible working hours and hybrid working with also flexible home working policy.
• 30 vacation days per year.
• Health and wellbeing support.
• METRO card for shopping at discounted rates and company discounts with renowned brands.
• Support for language learning and professional growth.
• Full support from METRO Group – our Mother company.
• A diverse and vibrant international environment with 70+ different nationalities.

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.