Warehouse Outbound Team Lead

Responsibilities

• Target Decomposition & Plan Execution: Align with regional objectives by breaking down KPIs (e.g., labor efficiency, staffing) into actionable group-level targets. Develop and monitor work plans, analyze operational metrics, and drive process enhancements to ensure goal attainment.
• Warehouse Design & Process Optimization: Contribute to facility layout planning and product flow design. Establish and refine warehouse management protocols, monitor compliance, and iteratively improve standards to boost space utilization and operational efficiency.
• Daily Operations & Cross-Functional Coordination: Oversee daily activities including inbound/outbound logistics, inventory control, and site security. Ensure adherence to procedures, coordinate interdepartmental resources, and manage critical incidents to maintain orderly warehouse operations.
• Cost Control & Efficiency Enhancement: Track group-level operational costs, identify anomalies, and optimize workflows to reduce expenses. Organize monthly inventory audits and training programs to elevate team performance and procedural compliance.

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain‑based technology and service provider. The company’s cutting‑edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. It has opened its technology and infrastructure to partners, brands and other sectors as part of its “Retail as a Service” offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

Our Global Business

We are dedicated to building a digitally intelligent, cross‑border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments

Joybuy (online retail business in Europe), International Logistics, Cross‑border Import Business, JD Industrials International, JD Property International

International Logistics

JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology‑driven supply chain solutions and logistics services provider. It has established six integrated logistics networks: warehouse management, line‑haul freight transportation, last‑mile delivery network, bulky items logistics, cold chain logistics, and cross‑border logistics networks. As of June 30, 2025, it manages over 3,600 warehouses, with a total area exceeding 34 million square meters. The company strategically built a Global Smart Supply Chain Network featuring highly automated warehousing systems and reliable international transportation solutions. It currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.