Work Student, Customer Experience (all genders)

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Work Student, Customer Experience (all genders)

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting‑edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Responsibilities

• Assist in the development and documentation of internal processes, guidelines, and reports related to customer experience
• Support the maintenance and management of customer experience tools and systems to ensure they are functioning effectively
• Conduct research and data analysis to prepare for internal and external stakeholder workshops, and contribute to discussions with valuable insights
• Conduct market research efforts to identify industry trends and best practices related to customer experience
• Maintain and organize the Customer Experience TeamBase Page, including updating documentation and creating new content
• Assist in the preparation and coordination of internal and external meetings and workshops related to customer experience

Requirements

• Enrolled student (all genders) at a university or college in the field of business administration, economics, marketingor any other related field
• Fluency in English is mandatory, further languages such as German are a plus
• Good knowledge of MS Office (especially Excel & PowerPoint)
• Customer‑centric mindset and passion for improving the customer experience, including the ability to put yourself in the shoes of the customer and advocate for their needs
• Analytical skills and experience with data analysis

What we offer

• Contract location would beGoeppingen, Germany
• Make an impact! Take on the responsibility and work on your own projects. Your passion and skills will be used in international projects and support the operations of our business!
• Our Working Students in Germany receive a monthly salary of €1,566 for a 20‑hour/week contract, €1,253 for a 16‑hour/week contract, and €1,400 for an internship position.
• Do you need to gain your first work experience as a part of a mandatory internship? Maybe you are looking for some exciting and time flexible tasks along to your studies? Join us in a role that suits you! We also offer Bachelor and Master Thesis options.
• Fixed Student Contract with above average salary and trust based working hours
• Make yourself at home! We don't wear ties. In our casual office atmosphere, you can wear whatever you want and enjoy your breaks in one of our many lounge areas
• Hungry for knowledge? OurTeamViewer Library offers a wide range of industry‑related books selections, and our E‑Learning Center is available 24/7
• We truly live and celebrate ourculturaldiversity! Our colleagues come from more than 80 countries and speak more than 40 languages
• We work hard and play harder! Look forward to our company celebrations, team events and other social gatherings
• No matter if you are using private or public transportation means, we offertravel subsidy to all our students
• Attractive workstations with modernandergonomic equipment , fruits, soft drinks, sports offerings and many other corporate benefits wait for you!
• Our students are the potentialemployees of "tomorrow" - After your studies, you will have good chances of starting a full‑time job

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values‑driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.