Workplace IT Operations Lead (f/m/x)

Build the Market Leader in Satellite Analytics with us at LiveEO

LiveEO is a fast-growing Series B company in the geospatial analytics industry, providing satellite-based infrastructure monitoring solutions that help energy and railway companies detect risks, prevent outages, and increase safety.

As the Workplace IT Operations Lead , you will own the integrity, reliability, scalability, security, and cost-efficiency of LiveEO’s internal IT environment. The Workplace IT team is the primary point of contact for more than 160 employees worldwide for all workplace technology, including hardware (with a focus on provisioning and de-provisioning laptops and peripherals) and company-wide software. You will lead, coach, and develop the team, set priorities, and drive both day-to-day operations and long-term planning. You will also be responsible for vendor management and key aspects of compliance with SOC 2 Type II and ISO 27001 frameworks. This is a “player-coach” role that combines management responsibilities with hands‑on operational work.

Your challenge

• Lead and support the Workplace IT team to achieve shared goals and effectively prioritize work

• Prioritize and plan both day to day operational tasks and longer term infrastructure initiatives

• Manage a diverse set of vendors across technical, administrative, and commercial dimensions

• Own budgeting and cost control for hardware and software purchases

• Lead the company wide transition to a modern MDM and IdP solution

• Design and operate an IT helpdesk model that supports a globally distributed workforce

• Align and harmonize tooling choices across teams, balancing local needs with company wide standards

• Balance innovation and experimentation with secure, controlled endpoint management

• Shape, document, and continuously improve internal IT processes and policies

• Manage software license needs and utilization while staying within budget

• Ensure office IT infrastructure is reliable, secure, and fully operational

• Own selected SOC 2 Type II and ISO 27001 controls related to Workplace IT

Tech stack & tools:

• Atlassian stack (Jira, Confluence)

• Google Workspace

• Microsoft 365

• Apple Business Manager

• JumpCloud

• Entra/Intune

• Slack

• AWS

• Terraform

• Gravitational Teleport

• FleetDM

• Basic networking (UniFi)

Your profile

• Deep understanding of endpoint management (especially mobile) and identity provider (IdP) systems

• Proven experience leading large scale organizational technology transitions

• Excellent written and verbal communication skills in English, plus good working proficiency in German

• Experience working in a highly diverse, multicultural environment

• Strong understanding of information security principles

• Experience with budget management and hardware and software inventory management

• Experience working with SOC 2 Type II and or ISO 27001 compliance frameworks

• Experience leading IT teams in an environment that combines strong governance with innovation

• Solid operational knowledge of Linux (Ubuntu LTS), macOS, and Windows

• Experience administering Entra ID and Intune

• Experience administering the Atlassian stack, especially Jira and Confluence

• Good understanding of email administration and best practices

• Good understanding of DNS fundamentals

• Experience designing and implementing internal organizational IT processes and policies

Nice to have:

• Previous experience administering Windows systems and Active Directory

• Experience administering Google Workspace

• Hands‑on experience with AWS

• Basic experience with infrastructure as code (for example Terraform)

• Foundational understanding of networking concepts

Your Benefits

• Gain direct insights into and influence strategic business decisions shaping our go-to-market (GTM) strategy, while working on cutting-edge SaaS and AI solutions that enhance business processes and lives globally.
• Join a rapidly growing multinational leader in an evolving and impactful industry, surrounded by a talented, international team of experts from 30+ nationalities.
• Flexible working hours and hybrid work model - we trust our employees to get their work done while maintaining a healthy work-life balance
• Enjoy significant responsibility with the autonomy to drive change, shape processes, and innovate. We encourage career development, creativity, and bold ideas.
• Receive fair remuneration with the opportunity to participate in company ownership through our VESOP (Virtual Employee Stock Option Plan).
• Access medical, dental, and vision plans, 401(k), paid vacation, 30 sick days, and more to support your well-being.