Xiaomi Germany Graduate Program

Xiaomi Germany has several vacancies for fresh graduates! You can join as intern first and will have chance to get official offer after the internship!Graduation Period : From 1st Aug 2025 to 31st Dec 2026

Language skills : German and English. If you can speak Chinese would be a plus.

Store Retail Category

Responsibilities

• Promote and represent the Xiaomi brand with enthusiasm. Greet and assist customers with product inquiries, demonstrating in-depth knowledge of Xiaomi products.
• Provide excellent customer service to ensure a pleasant shopping experience.
<>Understand customer needs and recommend suitable products to satisfy their requirements.
• Process transactions, including cash or card payments, accurately and efficiently.
• Assist with inventory management, including restocking shelves and organizing product displays.
• Maintain cleanliness and orderliness of the store.
• Keep up-to-date with the latest product features and promotions.

Channel Retail Category

Responsibilities

• Oversee retail strategy planning, goal setting, implementation, and business results.
• Coordinate retail management across business units (e.g., category & store operations) to standardize outputs and empower/supervise frontline teams.
• Collaborate with GTM and Marketing teams to establish an integrated process. Break down sales goals into retail objectives and tactical plans, guiding and monitoring implementation.
• Deeply understand the retail landscape. Adapt strategies locally, help set and break down goals, formulate implementation strategies, and provide tailored methods and best practices.
• Oversee and follow up on the entire retail launch process. Monitor retail operations, gather data, conduct analysis, and generate reports.

Sales Category

Responsibilities

• Expand market business, develop effective promotion plans, and achieve sales targets;
• Build trust with major customer wholesalers/retailers;
• Gain a deep understanding of the needs and requirements of major customers, with a focus on smartphones;
• Continuously propose solutions that meet their goals and expand relationships with existing customers;
• Track and analyze sales data from wholesalers/retailers;

Marketing Category

Requirements

• Monitor campaign performance, using analytics to identify key indicators and trends.
• Manage customer (key user) relationships, implementing strategies for higher satisfaction and loyalty.
• Monitor spend and campaign budgets closely, conduct competitor analysis, and formulate competitive strategies.
• Track social media trends, gather insights, and actively engage with user feedback across all platforms.
• Manage product-related projects, overseeing the entire process from concept to launch.
• Draft and edit product marketing content, ad copy, mobile notifications, etc., focusing on persuasive messaging.
• Prepare detailed promotional presentations and assist in planning and hosting marketing events.

Product Operations Category

Responsibilities

• Set smartphone/AIoT sales strategies, ensure product launch prep; manage quarterly and long-term business plans.
• Support product category sales & margin targets. Drive product portfolio decisions, define market opportunities, and develop launch & lifecycle strategies. Integrate strategy, planning, and P&L into daily work.
• Conduct market/competitive/industry analysis. Analyze data for business & promo planning. Run simulations for program cost forecasts.
• Assist in commercial talks, ensure channel readiness, and manage product sell-in/sell-out/sell-through. Manage distributors and channel partnerships.
• Collaborate cross-functionally with product, marketing, finance, sales, and supply chain teams to boost local business growth.

E-commerce Category

Requirements

• Oversee mi.com’s e-commerce sales strategy, operations, product offerings, and seasonal promotions. Based on an understanding of Xiaomi products and portfolio, update product info, design marketing campaigns, and plan e-commerce operations.
• Engage all relevant stakeholders in end-to-end project management for successful product launches or marketing campaigns.
• Understand local market trends, consumer behavior by analyzing user and campaign data. Continuously optimize campaigns and enhance sales and operation strategies.
• Leverage online and offline resources to boost mi.com brand awareness, promote online shopping, and drive user acquisition.
• Generate insightful reports. Present data and suggestions to sales leaders on branding and operations when needed.

Supply Chain Category

Requirements

• Manage localization projects, drive full-category direct supply transition to meet localized business goals.
• Liaise with key accounts for demand forecasting, order & inventory management, ensuring accurate and timely PO delivery.
• Support GTM and retail teams in full-category direct-to-store delivery and new retail initiatives; manage local warehouse inventory.
• Collaborate with logistics and warehousing teams for accurate and on-time customer order delivery, resolving issues.
• Boost operational efficiency by managing rework, inventory transfers, and local warehouse operations. Optimize delivery KPIs via monitoring and improvement.

Sales Management Category

Requirements

• Work closely with the sales team to understand different channels and business needs. Oversee front-line goal execution, warn risks, and use KPIs for business goals.
• Guide distributors in identifying potential customers and collaborate with HQ to resolve market challenges in local markets. Implement sales policies and assist overseas sales in customer communication.
• Understand customers’ requirements for smartphones and AIoT products, gather competitor info, and follow up with targets.
• Manage channel risks, build key-account system, and set up risk early-warning mechanisms.
• Coordinate with internal departments, handle business related matters like contracts and logistics, and ensure business operation and sales targets.

After-Sales Service Category

Responsibilities

• Support service manager in managing authorized repair center relationships, ensuring quality and efficiency standards are met, and conduct regular service center audits.
• Handle escalated customer complaints, communicate with customer service teams for timely issue resolution.
• Collaborate with other departments to develop, execute aftersales promotional projects, and coordinate with service providers, followed by post-project audits.
• Generate regular aftersales performance reports covering customer satisfaction, service turnaround times, and cost efficiency.
• Analyze data to identify trends, support data-driven decisions, and present findings and recommendations to service manager.

Product & Technology Category

Responsibilities

• Manage the overall process of technical acceptance for international carriers and provide professional technical support. Collaborate with sales, GTM, and other departments to achieve product launch and sales targets.
• Maintain strong relationships with partners and customers, and coordinate and organize operator technical workshops.
• Identify customer needs and pain points related to technology and requirements and provide tailored solutions.
• Lead innovation initiatives, conduct in-depth industry analysis, and produce regular reports on emerging trends.
• Conduct efficient market research, demand collection, and industry trend forecasting to enhance product experience and delivery quality.