Stellenbeschreibung:

Full-time Exempt Direct Hire
Remote in the United States
$21 - $24 per hour


We’re a fast-growing, fully remote healthcare organization on a mission to improve access to care—and we know our people make that possible. As we expand, we are adding a new role to our financial clearance team. We are seeking a detail-oriented and proactive billing professional with at least two years of experience in medical claims, specialty billing, and accounts receivable; adept at navigating complex payer requirements, resolving denials and discrepancies, and maintaining accurate documentation across EHR and CRM systems; with strong communication skills, a collaborative mindset, and a commitment to compliance and process improvement.

About Expressable

Expressable is a virtual speech therapy practice on a mission to transform care delivery and expand access to high-quality services, serving thousands of clients since our inception in late 2019. We are passionate advocates of parent-focused intervention. Our e-learning platform contains thousands of home-based learning modules authored by our clinical team, helping SLPs empower caregivers to integrate speech therapy techniques into their child’s daily life and improve outcomes. Our mission is to set a new standard in speech therapy by making every caregiver a champion of their loved one’s success. We envision a world where everyone can fulfill their communication potential.

The Billing & AR Coordinator supports the revenue cycle by handling specialty billing for programs such as ECI, vendor partnerships, and grants, along with accounts receivable and collections. This role ensures accurate claims, timely follow-up, and assists with payment posting, denial resolution, and patient collections.

WORK AUTHORIZATION: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.


What You Would Be Doing at Expressable

• Submit and manage accurate, timely claims for specialty funding sources (e.g., ECI, grants, vendor programs).

• Audit billing records for accuracy, compliance, and proper documentation.

• Resolve complex claim issues, including denials, appeals, and underpayments.

• Perform follow-up on aged accounts and outstanding balances; manage payment plans and disputes.

• Communicate professionally with patients, caregivers, payers, and internal teams regarding billing matters.

• Maintain accurate financial records and documentation in EHR and CRM systems.

• Ensure compliance with HIPAA, payer guidelines, and organizational policies.

• Identify trends in claim errors or payment delays and support process improvement efforts.

• Participate in ongoing training and team collaboration.

What You Bring to Expressable

• High school diploma

• 1–2 years of experience in medical billing or accounts receivable.

• Familiarity with specialty or Medicaid billing.

• Ability to read and interpret EOBs and payer guidelines.

• Basic understanding of HIPAA and healthcare compliance requirements

• Proficient with MacOS and Google Suite (Docs, Sheets, Mail, Drive)

• Familiar with Slack for team communication

• Experience using Salesforce or similar CRM systems

• Proficiency with EHR, medical billing software, payer portals, and clearinghouses

KEY COMPETENCIES

In addition to the competencies associated with our core values of empowerment, integrity, innovation, collaboration, and diversity, the Billing and A/R Coordinator should possess the following key competencies.

• Attention to Detail – Accurately processes claims, payments, and account updates.

• Organization & Time Management – Prioritizes tasks and meets deadlines in a high-volume environment.

• Analytical Skills – Reviews data, identifies errors, and resolves billing discrepancies.

• Problem-Solving – Troubleshoots payment issues and assists in resolving denials.

• Professional Communication – Provides clear, empathetic responses to patients, payers, and colleagues.

• Collaboration – Works effectively with internal teams to resolve cross-functional issues.

• Adaptability – Responds well to changes in payer rules, systems, or processes.

• Compliance Awareness – Adheres to HIPAA and organizational policies in all billing activities.

Physical Requirements and Work Environment
This is a sedentary, remote position that primarily involves working at a computer or tablet for telecommunications and documentation. The role requires the ability to remain seated for extended periods, operate standard office equipment, communicate effectively via video and audio platforms, and review electronic information. Occasional light lifting of up to 10 pounds may be necessary. Work is performed in a home office environment with minimal exposure to environmental hazards.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Why Join Us?

• Exceptional paid time off policies that encourage and support life balance, including a winter break.

• 401k matching to ensure our staff have what they need to enjoy their retirement

• Health insurance options that ensure well being for the whole person and their family

• Company paid life, short-term disability, and long-term disability coverage

• Remote work environment that strives for connectivity through professional collaboration and personal connections

NOTE

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

More about Expressable
Expressable values people. From the technology we develop, the services we provide, and the culture we maintain, Expressable cares about the experience of our employees, clients, and prospects. We intentionally create and sustain supportive environments in which everyone - clients, caregivers, speech-language pathologists, and team members - can achieve their highest potential.

We believe that building trusting and collaborative relationships is paramount to delivering quality care so we operate with the highest levels of honesty, transparency, and accountability as individuals and a collaborative team. We believe that transforming therapy happens through the steady and iterative problem solving of an interdisciplinary team.

Expressable is an equal opportunity workplace. We celebrate and embrace diversity and are committed to building a team that represents a broad tapestry of backgrounds, perspectives, and skills.

Expressable is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Expressable will take the steps to ensure people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at [email protected].

E-Verify

Federal law requires all employers to verify the identity and employment eligibility of all person hired to work in the United States. Expressable participates in E-Verify.

E-Verify Participation Poster

E-Verify Right to Work Poster