Technical Account Manager - DACH

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Are you ready to power the future? At SolarEdge (NASDAQ: SEDG), we are a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We are committed to making clean, green energy the primary power source for homes, businesses and beyond.

Location: DACH Region

Your tasks:

• You are a key point of contact for defined accounts and locations for internal departments such as service, logistics or sales.
• You will work closely with technical support to solve (escalated) problems and to process and further develop proactive activities.
• You will be in charge of developing tailor‑made customer service solutions to support strategic customer goals and intensify cooperation.
• You ensure that customers are regularly trained and meet the required qualifications.
• Regular creation and presentation of account analyses to optimize processes and products.
• You will work closely with Technical Support and Sales.

Your profile:

• Committed and responsible personality with completed subject‑specific studies in Electrical/Electronics Technologies or comparable qualifications.
• High affinity for photovoltaics and several years of experience in service, customer service or customer care.
• Customer‑oriented, communicative and able to convey complex facts in an understandable way, always friendly to customers, colleagues and partners.
• Mastery of common Microsoft Office products.
• Good command of Dutch and English.
• Willingness to travel occasionally for customer or site visits.

We offer you:

• Independent, demanding, and varied activity.
• Qualified induction and support in our Buddy System.
• A detailed introduction to our products.
• A high degree of responsibility and independent work.
• Adequate pay and good social services.
• Numerous further education measures/training courses.
• A highly motivated team and a very colloquially environment.
• Possibilities to work from home (optional).

Requirements:

• Professional experience in Electrical/Electronics Technologies, Electrical Theory or Field Service. Solar industry specific knowledge is a plus.
• 3–5+ years of experience in a customer‑facing role.
• Professional verbal and written communication skills in Dutch and English.
• Demonstrated project management, account management, organizational skills and analytical aptitude.
• Understanding of Microsoft Office tools and CRM reporting.
• Willingness to travel as needed.
• Committed and responsible personality with completed subject‑specific studies in Electrical/Electronics Technologies or comparable qualifications.
• High affinity for photovoltaics and several years of experience in service, customer service or customer care.
• Customer‑oriented, communicative and able to convey complex facts in an understandable way.
• Mastery of common Microsoft Office products.
• Good command of Dutch and English.
• Willingness to travel occasionally for customer or site visits.

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