Technical Account Manager

Infinite Convergence Solutions is a global leader in mobile messaging solutions today, providing solutions to Tier 1 wireless carriers as well as large Enterprises and Public Sector Organisations to satisfy the increasing demand for advanced mobile communication. The company builds upon its innovative carrier-grade and enterprise-grade messaging platforms to offer its newest product suite NetSfere - an award-winning, cloud-based, enterprise messaging service that provides a secure platform for communication and collaboration, giving IT total control over employee messaging across multiple devices.

With a rich heritage based on acquisitions from Motorola, Nokia, and Alcatel-Lucent and with 2000+ years of combined experience in mobile and messaging technologies, the company's platforms support more than 500 million subscribers by sending over one trillion messages per year. Headquartered outside Chicago, with offices in the United States, Germany, UK, India, and Singapore, Infinite Convergence is a subsidiary of Infinite Computer Solutions. For more information, visit and

Job Description:

In view of a market expansion in DACH, ICS is looking for a technical Account Manager in order to spearhead the growth of NetSfere enterprise services directly as well as indirectly via sales partners.

The ideal candidate possesses 2+ years of sales experience selling cloud based solutions to enterprise and/or public sector customers. This individual will execute a sales strategy within the region and drive revenue growth by winning and developing new customers as well as resellers. Developing the already successful partnership with Deutsche Telekom and T-Systems is an essential part of the strategy.

Responsibilities:

• Provide technical sales support and act as a technical contact for Infinite Convergence products/solutions to our European customers
• Manage existing key Accounts both technically and commercially
• Manage the implementations for new customers for complex projects
• Develop and propose technical solutions together with the sales managers and customers
• Conduct solutions workshops or training with potential or existing customers.
• Articulate Infinite Convergence’s product features and differentiated offerings to audiences ranging from CxOs to Engineers
• Work closely with Product Management to understand and help develop Infinite Convergence’s product roadmap based on customer use case requirements
• Provide technical updates to regional Sales Teams to keep members up-to-date with the latest developments in Infinite Convergence’s products specifically and the mobile messaging market
• Assist Marketing with competitive analyses, trade shows, case studies, creating demo scripts, demo videos and white papers

Requirements:

• At least 2 years customer facing engineer experience in the ICT industry
• Business fluent in English, German. Other languages are a plus
• Willingness to travel within Europe and once a year to our HQ in Chicago
• A proactive and can-do attitude with an entrepreneurial spirit
• We are looking for a team player who likes to work in a small team
• Our office is in the Maximilianstrasse in the center of Munich
• Work from anywhere in Europe
• Work in a small team with colleagues who understand the importance of work and life balance
• Once a year meet with the team in Chicago

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