Technical Director for Retail vertical

Overview

Intellias helps retailers provide consistent and customer-centric shopping experiences across all channels with disruptive retail tech solutions. Get on board and make your own contribution to the industry!

We are looking for a Technical director to serve as a trusted technology advisor to some of our most strategic clients in the Retail and CPG domain , with a strong emphasis on B2C/B2B platforms expertise . You will help shape technology strategy, guide complex architecture decisions, and ensure the delivery of innovative, high-quality digital solutions.

This is a senior individual contributor role , focused on client-facing technology leadership across enterprise accounts. You’ll collaborate closely with delivery, account management, and sales teams to ensure our engineering solutions deliver tangible business value — particularly in the evolving world of Digital Retail infrastructure and platforms .

Requirements:

• 10+ years of experience in Software Engineering , Technology Consulting , Technology Management , or CTO-level roles
• Proven track record of working in or with large IT outsourcing/delivery organizations
• Strong business and technical knowledge of eCommerce platforms , such as Shopify , Salesforce Commerce Cloud , VTEX , Magento .
• Strong track record in digital transformation projects in the following areas: Composable Commerce, Omnichannel, Unified Commerce, Retail, Order Management (OMS), Content Management Systems (CMS), Integration platforms, Marketing Automation and Loyalty programs.
• Deep familiarity with the Retail and/or CPG sector , including digital commerce challenges, customer experience transformation, and platform modernization
• Understanding of large-scale integration projects involving platforms like Salesforce , Microsoft Dynamics , SAP , or ServiceNow
• Broad knowledge across Solution Architecture , Product Management , UX , Business Analysis , and modern software development practices
• Ability to advise and coach senior engineering teams , influence stakeholders, and drive architectural alignment across programs
• External and internal thought leadership , including speaking engagements, publications, or participation in tech communities

Responsibilities:

• Serve as trusted technology advisor and thought leader for strategic Retail/CPG accounts, with a strong focus on Digital Retail transformation .
• Own and guide the overall technology strategy and architectural direction across client portfolios, ensuring solutions are scalable, future-ready, and aligned with business goals.
• Partner with senior client stakeholders to define long-term technology roadmaps , translate complex technical concepts into clear business value, and oversee execution from proposal through delivery.
• Ensure technical quality of delivery by setting KPIs and quality benchmarks jointly with clients, while proactively identifying risks, dependencies, and opportunities for efficiency.
• Collaborate with sales and account management teams on pre-sales, bid support, and upsell opportunities—shaping solutions, proposals, and technical positioning that drive account growth .
• Build and maintain strong relationships with C-level executives and key stakeholders, positioning technology as a strategic enabler for their business.
• Lead technical workshops, PoCs, and accelerators to explore opportunities, validate approaches, and drive competitive advantage.
• Mentor and coach senior engineering leaders, fostering consulting and product mindsets while raising the overall bar of technical excellence across teams.
• Contribute to cross-vertical technology expertise through participation in the Intellias Technology Council
• Shape new technology service offerings and feed into corporate R&D strategy
• Co-own engineering excellence and competency strategy across Retail/CPG and eCommerce domains

Why this position:

• This role offers a unique opportunity to lead technology strategy for global Retail/CPG clients, helping them modernize their digital commerce platforms and shape the future of omnichannel retail.
• As a Technical director , you’ll work at the intersection of business and engineering, helping world-class clients achieve measurable outcomes while influencing Intellias’ technology vision and market competitiveness.

Seniority level

• Director

Employment type

• Full-time

Job function

• Information Technology
• Industries: IT Services and IT Consulting

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