Technical Service Specialist, Metal Fluids

Overview

As Technical Service Specialist – Metal Fluids , you will support our key customers across Germany (mainly Central and Northern regions) and occasionally in France, Poland, and the Czech Republic. You will be the technical expert on-site, ensuring that our products and solutions deliver consistent, reliable performance while helping customers optimize their processes.

Start date: September-October 2026

This is a hands-on, field-based role for someone who enjoys being close to industrial operations — solving problems, running measurements, and improving performance in partnership with our customers.

This is a home-based role in Germany with flexible working hours — focused on results and customer satisfaction.

Tasks

• Perform on-site testing, analysis, and process optimization of Quaker Houghton fluids and equipment.
• Identify and document process improvements and cost-saving opportunities, working closely with customers and internal teams.
• Support technical trials, fluid analyses, and troubleshooting in collaboration with Product Application Managers and R&D.
• Prepare and deliver reports, standard operating procedures (SOPs), and technical training for customer teams.
• Conduct plant surveys to establish baselines, monitor performance, and propose improvements.
• Maintain strong relationships with customer technical and operations teams, acting as the main technical point of contact.
• Provide emergency technical support when required.
• Travel to customer sites approximately 75% of the time, including occasional trips to France, Poland, and the Czech Republic.

Requirements

• The ideal candidate has a strong technical background and thrives in a hands-on industrial environment. You’ll enjoy solving complex problems, working independently, and building strong customer relationships.
• Education : Degree in Chemistry, Mechanical Engineering, or related technical field.
• Experience : Minimum 2 years in a manufacturing or industrial environment (steel, metalworking, or process fluids preferred).
• Technical skills : Experience with measurements, mechanical systems, and equipment troubleshooting.
• Languages : Native-level German and professional English required.
• Soft skills : Safety-conscious, proactive, analytical, customer-focused, and results-driven. Comfortable working independently, managing your own schedule, and collaborating remotely with international teams.
• Other : Proficient in Microsoft Office, valid driving license, and willingness to travel extensively.

Benefits

• Competitive compensation and benefits aligned with your experience.
• Company car for customer visits.
• Flexible working environment with autonomy and trust.
• A collaborative, inclusive environment with room to grow your technical and commercial expertise.
• The opportunity to work with world-leading steel manufacturers and cutting-edge technologies.
• Access to QH University – continuous learning and training programs.
• Wellbeing, mental health, and DEI initiatives.

About Us

We are the global leader in industrial process fluids, supporting the world’s steel, aluminium, automotive, and aerospace industries. With operations in 40+ countries and 100+ locations, our chemists, engineers, and experts work side-by-side with customers to continuously improve operations for a more efficient, sustainable future.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.

These values guide everything we do and define who we are as a company — building a safer, stronger, and more inclusive Quaker Houghton.

Join the team and grow where your expertise truly makes an impact.

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