Technical Support (Mandarin/Chinese Speakers)

Technical Support (Mandarin/Chinese Speakers) – DACH

Autel Energy - Europe is hiring an experienced and structured Technical Support – DACH professional to join our team in Düsseldorf or Munich, Germany. This is a direct opportunity to support the expansion of Autel Energy across Europe’s EV charging market.

What You’ll Do

• Act as the internal technical lead for AC and DC charging systems in the DACH region
• Coordinate with global product and engineering teams to resolve issues and clarify specifications
• Support diagnostics, system validation, product configuration, and technical clarification
• Interpret customer requirements and support internal teams with technical assessments
• Maintain documentation and ensure compliance with local regulatory requirements
• Contribute to product feedback loops and regional adaptation requirements
• Ensure clear communication of technical matters across cross-functional teams

You Are

• A degree holder in Electrical Engineering, Energy Systems, Vehicle Technology, IT, or related field
• Experienced (5+ years) in technical support, applications engineering, system engineering, or R&D coordination
• Knowledgeable in EV charging systems, power systems, and protocols (OCPP, Modbus, TCP/IP)
• Skilled in technical documentation and system diagnostics
• Fluent in German, English, and Mandarin Chinese (mandatory)
• Reliable, detail-oriented, and highly structured in your work style
• Strong in analytical thinking, problem-solving, and international team communication

Why Join Autel

• Core technical role supporting Autel’s success in the DACH region
• High exposure to product development and global collaboration
• Competitive compensation including performance-based bonus
• Dynamic, fast-growing environment with opportunities for impact and career growth

Start date: As soon as possible

Working hours: Full-time

Apply now and join Autel Energy to drive the future of EV charging!

Contact: Apply directly on LinkedIn or send your resume to

Please mention Technical Support – DACH in the email subject.

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