Stellenbeschreibung:

Position Title: Application Support Specialist (PHP)
Location: Warsaw Poland (Remote)
Duration: 12 Months with possible extension
Languages: English


Job Description:
Role Objectives
• Deploy and maintain PHP-based training and learning management applications in Microsoft Azure Cloud, integrated with Frontex systems.
• Design, develop, and manage new software features in line with evolving business requirements.
• Ensure business continuity, performance optimization, and alignment with business processes.
• Maintain applications through corrective, adaptive, and preventive measures.
• Provide ongoing 2nd and 3rd line technical support.


Key Tasks & Responsibilities
• Proficient in using MS Office package.
• Knowledge of IT terminology and concepts, including troubleshooting and problem-solving.
• Experience in the use of ticketing systems, dealing with case, incident and/or problem management.
• At least one year of professional experience in a Call Centre, Service Centre, Support team or Help Desk.
• Holds ability to document effectively
• Presents problem solving skills.


Profile Requirements:
Experience
• At least two years of professional experience in web content management in educational onlinesoftware used for training management and administration of learners and results or similar systemsused for: administration of resources, users management or content development.
• At least two years of professional experience in using learning management systems or similar as site administrator and/or content creator.
• Ability to document solutions and draft manuals, guidelines and procedures.


Skills & Knowledge
• Proficient in using MS Office package.
• Knowledge of IT terminology and concepts, including troubleshooting and problem-solving.
• Experience in the use of ticketing systems, dealing with case, incident and/or problem management.
• At least one year of professional experience in a Call Centre, Service Centre, Support team or Help Desk.
• Holds ability to document effectively
• Presents problem solving skills


CERTIFICATION OF ENGLISH LEVEL
To be verified on basis of the candidate's Personnel Submission Form and confirmed during the interview/testsession. Copy of the certificate/assesment/verification must be delivered.
Seidor provides the possibility of granting access to a platform for taking an English proficiency test at no cost,should the candidate not possess an official English language certificate

NOTE / HINWEIS:

EN: Please refer to Fuchsjobs for the source of your application

DE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung