User Experience Manager (f/m/d)

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Overview

You have a passion for technology and want to make the world a greener place? Then become a playmaker and join our team as User Experience Manager (f/m/d) at E.ON Digital Technology. We play a key role in shaping the energy transition by leading E.ON's digital transformation across Europe. We explore new paths by developing ideas, breaking new ground, making visions reality, and bringing new technologies to life. We deliver sustainable technology solutions because it’s on us to make new energy work!

Your Role – meaningful & rewarding

• Take care of over 80.000 internal users and improve their experience with our IT products and services
• Collaborate with product and service owners to monitor and push the progress of their UX actions
• Report the status of activities that improve the user experience to national and international stakeholders, including senior management
• Analyze technical, incident and feedback data from different tools (Service Now, Nexthink, Qualtrics) and carve out main polluters as well as other significant findings
• Translate numbers, data and facts into content-related improvement potential and derive meaningful actions with the collaboration of service and product owners
• International stakeholder management with the clear target to improve the user centricity

Your Profile – authentic & open-minded

• Many years of professional working experience in relevant positions
• Completed studies in business administration or a comparable qualification
• Exceptional analytical skills and a high affinity for numbers
• Strong project management skills
• Fluent in German and English
• High willingness to travel regularly in Europe

Our Benefits – smart & useful

• Enjoy flexibility: We combine coming to the office and working from home. It’s even possible to go on workation for up to 20 days per year within Europe.
• Recharge your battery: You have 30 holidays per year plus Christmas and New Year's Eve on top. You can exchange parts of your salary for more holidays or take a sabbatical.
• Your development: We grow and we want you to grow with us. Learning on the job, exchanging with others or taking part in an individual training – our learning culture enables you to bring your personal and professional development to the next level.
• Let’s empower each other: Engage in our Digital Empowerment Communities for collaboration, learning, and network building.
• We elevate your mobility: Car and bike leasing offers and a subsidised Deutschland-Ticket.
• Let’s think ahead: Company pension scheme and a comprehensive insurance package for your future.
• Further benefits available during the recruiting process.

What you need to know

Job Req ID:
Contract type: Permanent
Working time: Part or Full time
Company: E.ON Digital Technology GmbH
Location: Essen, Hannover, Würzburg, München, Berlin, Hamburg, Frankfurt am Main
Function area: IT/Digital; Process Management; Project/Program Management; Quality Management

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• Utilities

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