Account Manager - CPG & Manufacturing (M/F/D)

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

The Account Manager is responsible for building strong commercial and long-term relationships using Onshore-Offshore-delivery-based development, support and implementation with key account clients and prospects within the CPG & ManufacturingServices Industry. This includes building key and target relationships, expanding our footprint within CPG & Manufacturing clients and maximizing revenue opportunities to an annual sales target.

Key Responsibilities

• Manage Sales & Business Development process / pipeline for ITC Infotech to ensure we achieve our sales targets
• Working with other Senior Managers / Directors / Partners to market, sell and deliver offshore-delivery based solutions and engagements.
• Working with the offshore team for Bids and RFP.
• Accountable to the Partner responsible for the CPG & Manufacturing in Germany region
• Building deep and long-lasting client relationships to enhance the reputation of ITC Infotech as a trusted advisor and generate ongoing revenues
• Maximise contact with key accounts, key contacts and other critical people across the group and focus efforts to obtain new work and generation of new enquiries for ITC Infotech
• Ensure that ITC Infotech is on relevant tender lists and preferred supplier lists
• Contribution to the development of though leadership and marketing collateral

Skills required:

• 8 or more years’ experience of Enterprise Software or Application Managed Services sales within the CPG & Manufacturing industry with primary focus in working with mid-tier CPG & Manufacturing clients, within the IT Services and Consulting industry.
• Proven business development capabilities with a strong track-record of converted opportunities in Germany
• Proven experience of working in an onsite/offshore model and selling and representing teams delivering in the onsite/offshore model effectively
• Proven experience of selling Managed Services and Fixed Price project based offshore.
• Proven experience within consulting within CPG & Manufacturing organisations with an excellent working knowledge in the same domain.
• A clear track record and evidenced ability to network and rapidly engage with their existing networks
• Proven track record in generating new business, developing new key accounts and delivering profitable industry / customer sector growth or delivering successful programs within Germany
• Good understanding of proposition development and high impact client presentations
• Exceptional customer awareness, long term relationship building and relationship building skills including account planning, account marketing and brand building
• Excellent communication, consultative selling and negotiation skills
• Team player with the ability to deliver projects and to work within integrated, multi-disciplinary project teams
• Ability to understand customers and articulate their needs
• Strong commercial acumen and decision-making skills
• Clearly demonstrates an ability to develop rapport and relationships with customers at all levels
• Adopts a positive ‘can do approach’ demonstrating energy and enthusiasm building customer relationships and networks