Account Manager E-Commerce / New Business (m/f/d)

Job Description

We are seeking a dynamic and commercially minded Account Manager with a focus on E-Commerce to help us achieve outstanding results for our partners, customers, and the LEGO Group. If you would love growing the LEGO Group’s E-Commerce business in Europe Central (EUC/DACH), then this is the role for you. Bring your learning mentality and commercial acuity and become part of our future‑thinking E‑Commerce Channel!

Please note This position will be based in our LEGO® Sales Office in Grasbrunn, close to Munich and will follow a hybrid working model with 3 days in the office and up to 2 days remotely. Relocation support is not offered.

Friday 30th January 2026.

Core Responsibilities

• Customer Responsibility and New Business Development: Take ownership of your own customer portfolio, with a strong focus on driving new business initiatives. Use your expertise in customer acquisition to expand our reach within the DACH region.
• Support Key Account Management: Work closely with a Key Account Manager in a tandem setup on one of our top e‑commerce customers, gaining experience and developing skills in implementing strategies and activities by working with an even more senior sales colleague.
• Commercial Planning and Execution: Contribute to the go‑to‑market strategy as well as our commercial planning process in collaboration with sales, marketing and sales development, e.g. to ensure effective execution of campaigns and promotions.
• Consistent Brand Execution: Work closely with E‑Commerce Retail Marketing, Trade Marketing, and other teams to maintain consistent brand messaging and shopper experience across all channels.
• Increase Active Consumer Base: Implement activations and projects that aim to grow our active consumer base, reaching more children and families with the LEGO brand.

Play your part in our team succeeding! As part of our D‑A‑CH Key Account Management Team, you will join a highly professional sales team focused on maximizing the potential of our e‑commerce customers. Being a part of the e‑commerce channel in EUC sales places you at the core of our sales efforts.

You will engage in both practical tasks and strategic, analytical projects that support long‑term account management goals. We encourage you to prioritise effectively and think proactively to help us stay ahead of future challenges and opportunities.

Do You Have What It Takes

• Experience in account management and customer acquisition, preferably in consumer goods.
• Familiarity with e‑commerce and omnichannel activations.
• Willingness to drive business development and preferably experience in developing a go‑to‑market strategy.
• Curious, eager to learn, and proactive in overcoming challenges.
• Energetic, hands‑on, and solution‑oriented with strong problem‑solving skills.
• Strong communication and networking abilities.
• Analytical mentality with the ability to draw conclusions and make recommendations.
• Strong organisational skills with the ability to prioritise.
• Proficient in MS Office, especially Excel.
• Proficient in German and English.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you’re interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you’ll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you’ll be rewarded through our bonus scheme.

Workplace – When you join the team you’ll be assigned a primary workplace location i.e. one of our offices, stores or factories. Our hybrid work policy means an average of three days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (e.g. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.