Administrative Assistant (m/f/d) Head of IT Hardware Service

The Cologne District Government is looking for
an administrator (m/f/d)
for the IT Hardware Service Department
in Cologne
(pay grade 11 TV-L)
in Department 14 – to start as soon as possible – permanent position
Our mission: Shaping the Rhineland together!
The Cologne District Government is a modern, efficient, and citizen-friendly state authority. It is the driving force behind the common good and positive change in the Rhineland and beyond. We take care of the region's central concerns and represent many ministries of the state of North Rhine-Westphalia in a wide variety of specialist areas.
Join our team of over 2,200 employees in shaping the present and future of the administrative district for its 4.2 million residents. With us, you will address the concerns of citizens, businesses, and local authorities, for example in matters of environmental protection, regional development, the promotion of education and the economy, or future-oriented infrastructure.
We are looking for your support to fulfill these varied and responsible tasks that add social value for the common good!
Your future area of responsibility: Head of IT Hardware Services
Department 14, with around 80 employees, is primarily responsible for information technology, digitization, eGovernment, and information security. The digital transformation of the state administration of North Rhine-Westphalia will require the expansion and restructuring of IT services and technical infrastructure in the coming years, which will serve as the basis for eGovernment core components and for central IT specialist procedures and IT services.

Your tasks

In Department 14, you will support the IT hardware service with a wide range of tasks

• Cross-location organization of the IT hardware service (IT service office and IT workshop)
• Hardware configuration and support
• Support for data transmission networks
• Trainer for the IT systems electronics technician profession

What you need to bring with you: The requirements profile

Technical

• Completed degree at a university, university of applied sciences, or vocational academy with a major in computer science or a degree program with a proven focus on computer science

OR

• Certified Operative Professional or Bachelor Professional IT or state-certified technician in computer science or electrical engineering with a focus on information/communication

OR

• Completed training in a relevant IT profession corresponding to DQR 4 and many years of relevant and proven professional experience in information technology, as well as proof of further training as an IT specialist (IHK) or IT professional specialist (IHK)

All applicants must also have

• Confident use of MS Office applications
• Class B driver's license and willingness to drive a company car
• IHK trainer qualification, or willingness to complete this qualification in the near future

The following additional skills are desirable

• Professional experience as an organizational team leader without management responsibility
• Relevant professional experience in the field of information technology

Personal

• Very good written and spoken German language skills
• High willingness to familiarize yourself with new topics at short notice or to deepen existing knowledge
• You are assertive, resilient, confident, and reliable
• You work in a customer-oriented, independent, responsible, and cost-conscious manner

Your benefits

Social responsibility and meaningful work

• The common good is at the forefront of our activities
• Exciting, social added value
• Current political references

Work-life balance and family-friendly working conditions

• Flexible working hours from 6:30 a.m. to 8:00 p.m
• Part-time options
• Up to 20% mobile work
• Up to 30 vacation days plus additional days off, e.g., Christmas Eve, New Year's Eve, and usually Rose Monday

Attractive remuneration and a secure job

• Pay in line with the TV-L* collective agreement with annual bonus
• Supplementary company pension (VBL)
• Corporate benefits
• Crisis-proof working environment
• Permanent employment contract

Company health management

• Health programs and sports activities
• Ergonomic workplaces and health-promoting measures

Further training and career development

• Extensive further training and development opportunities
• Opportunities for part-time qualifications

Strong team and attractive working environment

• Good team spirit and an appreciative working atmosphere
• Good transport links, as well as kiosks and canteens at our main locations
• Official celebrations such as the company party and carnival events

We look forward to receiving your application!
Please send your application directly to us via our career portal Bewerbung.NRW. There you register once, enter your data, and upload a PDF document (first name-last name) with all your application documents.
Please note that we can only consider complete applications submitted via our application portal in the further selection process.
We reserve the right to reject applications with incomplete documents.

Checklist for application documents

• Cover letter
• Resume
• Qualification certificates (including study module overview)
• Employment references
• If applicable, disability card or proof of equal status
• Residence permit with work permit, if applicable

Apply by March 19, 2026

Do you have any questions about the advertised position? Simply contact

• Jan Kohlbecker – Department 14

Do you have any questions about the application process? Simply contact

• Nives Fischer – Human Resources Department

Information

A preliminary selection will be made based on the documents submitted. Selection interviews are planned before a decision is made on filling the position. The selection process will take place in the form of a structured interview.

The employment relationship is governed by the collective agreement for the federal states (TV-L)

• A non-binding calculation option can be found at Please note that this is not information provided by our authority or the state of North Rhine-Westphalia

Part-time employment is generally possible.
The state of North Rhine-Westphalia promotes the professional development of women. In areas where women are still underrepresented, they will be given preferential consideration in accordance with the state's equality law if they have the same qualifications, skills, and professional performance, unless there are reasons related to a competitor that outweigh this.
Applications from people with severe disabilities are expressly welcome. This also applies to persons of equal status within the meaning of Section 2 of SGB IX (Social Code Book IX) or to persons who can be considered equal under this provision. A copy of the severely disabled person's ID card or the equality notice must be enclosed with the application.
Applications from people with a migration background are welcome. We value diversity, reject discrimination, and do not think in terms of categories such as gender, ethnic origin, religion, disability, age, or sexual identity.
In the case of foreign educational qualifications, we ask for proof of equivalence with a German qualification. For more information, please visit the website of the Central Office for Foreign Education (
People of all nationalities can work in the state administration as salaried employees. Applications from persons from third countries are only possible with a valid work permit. We reserve the right to inquire about this during the application process. If you have any questions about applications without a German passport, please contact the immigration office in your place of residence.
The protection of your personal data is important to us. Please note our information on data protection in the application process with regard to your application. You can find this at Further information on the processing of your personal data in the context of your application can be found in the download area there.
If you require further information, please do not hesitate to contact us and visit our homepage at
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