Administrative Assistant (m/f/d) in BK Client Management

Administrative Assistant (m/f/d) in BK Client Management - E9a TV-L Berlin Fire Department Permanent positionBerlin, Nikolaus-Groß-Weg 2, ES IKT Reference Number:Posted until: April 27, 2026 The Berlin Fire Department was founded in 1851, making it the oldest professional fire department in Germany. With approximately 6,000 employees and 35 professional fire stations, it is also the largest professional fire department in Germany. Together with the approximately 1,500 members of Berlin’s 59 volunteer fire departments, the employees of the Berlin Fire Department do their best every day to protect the city and its people. Notes: You may be required to regularly carry and lift loads of up to 25 kg Willingness to be on call is required Working from home may be arranged on a part-time basis after a training period Job Title: Salaried Employee Pay Grade: E9a TV-L Contract Type: Permanent Your responsibilities include: As a BK Client Management Specialist, you will independently perform system administration tasks and handle support requests on your own initiative. Maintenance and updating of production clients and print devices through software, security, and functional updates, as well as firmware updates Documentation of newly developed solutions, as well as the creation, updating, and maintenance of system documentation Creating training materials and resources Collaborating with various departments and external service providers to efficiently resolve complex issues and ensure operational readiness You bring: At least 3 years of completed training in a recognized IT profession (e.g., IT specialist) or Comparable equivalent skills, knowledge, and experience Class B driver’s license or willingness to obtain one no later than one year after starting the position Experience required to perform the job duties: Experience in the administration of Windows clients Experience in the configuration and administration of Microsoft Office products Experience with Baramundi Management Suite Experience with procurement processes in the sub-threshold range Experience in the configuration and administration of printing hardware Career Development We offer professional and personal development opportunities and prospects, as well as individual support through a wide range of continuing education and training programs. Work-Life Balance Whether it’s working from home, part-time work, flex time, or a sabbatical—the State of Berlin offers flexible work models that help you successfully balance professional and personal responsibilities in every stage of life. Financial Incentives Benefit from an annual bonus, a €50 capital city allowance for trainees and a €150 capital city allowance for employees, or a subsidy for a company public transit pass plus a top-up to the full allowance. Sports Programs The Berlin Fire Department offers free admission to public swimming pools as part of its sports promotion program and the opportunity to exercise for one hour per week during work hours. A collegial work environment Look forward to a collegial work environment, modern IT equipment, comprehensive Wi-Fi coverage, and open, respectful communication on an equal footing. Working for the common good Through your work, you make an important contribution to society and create sustainable improvements that positively impact the lives of many people in our city. Information on the application process and contact persons: Please include the following documents in PDF format (max. 15 MB per attachment) with your application: a compelling cover letter a resume in table format listing all previous positions, continuing education courses relevant to the field of work, and special qualifications for the advertised position proof of completed vocational training Proof of possession of a Class B driver’s license Other documents (e.g., certificates, diplomas) as proof of the desired/required experience Current employment reference Recognized language certificate demonstrating German language proficiency (at least B2/C1) according to the proficiency scale of the Common European Framework of Reference for Languages (CEFR), provided that your native language is not German We value and promote diversity and equal opportunity and therefore welcome applications regardless of gender, age, disability, ethnic background, religion, worldview, or sexual orientation. In particular, we expressly encourage applications from people with disabilities and those with a migration background. In cases of equal qualifications, people with severe disabilities and those treated as such will be given preference, and people with a migrant background will be given special consideration. Please direct any questions regarding the job description to: Tim Matthies, ES IKT A 211 Team Leader BFDN Clients Tel.Please direct any questions regarding the job posting to: Eva Blank, ZS P B 225 Recruitment • Selection Tel.