Administrative Services Assistant

Administrative & Customer Service Assistant (m/w/d) – Munich

We are hiring an Administrative & Customer Service Assistant to support a growing German office within the medical device sector. This is a hands-on, varied role combining office administration, customer communication, and event/logistics support, working closely with an international team and medical professionals.

This position is ideal for someone early in their career, a working student, or a junior professional looking to gain practical experience in a regulated healthcare environment.

Salary = €30,000.00-€35,000.00 per annum 30 hours per week

What you will be responsible for

Office & Administration

Managing the shared email inbox and routing enquiries to the right contacts Maintaining databases and supporting daily office organisation Filing and structuring documents to ensure clear and accessible records Providing general administrative support to the team

Customer Service

Telephone and written support for customers and patients (German & English) Documenting customer requests and ensuring smooth internal communication Preparing and sending offers to patients Entering offline orders into internal systems Organising the collection and return of rental devices

Events & Logistics

Organising hotel bookings and airport transfers for guests Preparing and providing marketing materials for meetings and events

What we are looking for

Fluent German and English (written and spoken) Italian language skills are a strong advantage Confident user of MS Office (Word, Excel, PowerPoint) Strong organisational skills and ability to work independently Friendly, clear communicator who is comfortable speaking with customers Ongoing studies or initial professional experience are both welcome

What we offer

Flexible working hours Initial part-time contract with the option to move to full-time Insight into the day-to-day operations of a growing medical device company International working environment A varied role with real responsibility and learning opportunities

Location:

Munich (on-site)

Interested? Please apply with your CV.