AI Process Transformation Lead (m/f/d) New Munich (Germany)

A career driven by you. Join AutoScout24 Group and experience life in the fast lane. We’re not just leading the market; we’re creating it. We’re constantly innovating, evolving and transforming things for our customers. We’re driven, ambitious and determined to do our best work, together. For a career that doesn’t stand still, where you can put your ideas in the driving seat and change the way the world moves, join our international community.

What you’ll do:

As an AI Process Transformation Lead (m/f/d) you will own end-to-end problem framing and value definition for internal GenAI initiatives. The role redesigns business processes holistically through an AI lens, translates opportunities into clear requirements and measurable outcomes, and partners with business owners and the AI Enablement Team / Business Technology Services Team to deliver and scale high-impact solutions.

• Analyze and redesign business processes end-to-end using an AI-first lens (beyond local step optimization
• Identify high-impact opportunities for GenAI to reshape workflows; define target states and value hypotheses
• Translate ambiguous business problems into clear requirements, success metrics, and tightly scoped MVPs
• Challenge narrow functional views and align stakeholders on priorities, scope, and expected outcomes
• Partner with business owners to ensure commitment, adoption readiness, and operational fit (change impacts, controls, governance)
• Support execution from discovery through rollout by validating outputs, refining requirements, and removing ambiguity for engineering delivery
• Build and maintain playbooks, templates, and best practices so delivery compounds and simple use cases can increasingly be self-served
• Contribute to portfolio quality by filtering out low-value, non-AI, or non-executable initiatives early

What you’ll bring:

• Strong background in process engineering, operational excellence, automation, product operations, or similar role
• Proven ability to turn complex workflows into structured requirements, measurable outcomes, and delivery-ready scope
• Strong analytical skills: value estimation, KPI definition, baseline measurement, and impact trackin
• Experience working cross-functionally with senior stakeholders and driving alignment under ambiguit
• Solid technical fluency to collaborate effectively with engineering teams (systems thinking, integrations, data concepts
• Strong written and verbal communication; able to simplify and drive decisions

Nice to have

• Experience with GenAI-enabled workflow redesign or automation programs
• Familiarity with enterprise business systems and process landscapes (e.g., CRM, ERP, HCM, contact center)
• Experience building enablement assets (templates, blueprints, training) that scale delivery beyond a central team

A culture of growth

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.

For a career where you can drive our business and shape your future, apply now.

I also confirm that I am aware that my application data will be shared within the AutoScout24 group as described in the data protection notice.