Application Engineer (m/f/d) - Product Care (Battery Systems)

Stellenbeschreibung:

As a Product Care Application Engineer, you focus on the technical support, maintenance, and continuous improvement of existing battery system products. You act as a key interface between engineering, production, service, and customers to ensure product stability, quality, and customer satisfaction throughout the product lifecycle.

Your Responsibilities

  • Develop and maintain documentation including technical specifications, user manuals, and training materials (in collaboration with Systems, PM, and Marketing)
  • Identify, diagnose, troubleshoot, and resolve issues in customer environments (2nd-level support)
  • Conduct Root Cause Analysis (RCA) and provide structured feedback to engineering and quality teams
  • Ensure proper reporting of activities and customer feedback to engineering and sales
  • Ensure strict adherence to procedures during installation and/or modification of equipment
  • Provide technical consultancy for existing products (e.g., claims, production issues, field failures)
  • Perform hands‑on work to address technical claims and support production-related problem‑solving
  • Support change management and continuous improvement initiatives for released products
  • Collaborate with internal teams (e.g., production, quality, service) to ensure product reliability and compliance
  • Degree in engineering, electrical engineering, mechanical engineering, or similar
  • Strong technical understanding of battery systems and their applications
  • Experience in troubleshooting, root cause analysis, and product support
  • Hands‑on mentality and structured problem‑solving skills
  • Strong communication skills and customer orientation
  • Willingness to work cross‑functionally and occasionally travel to customer or production sites
  • A motivated company with flat hierarchies and short decision‑making processes.
  • Permanent employment contract.
  • Personal support and advice from a dedicated contact person at your branch.
  • Stable working environment in an international company.
  • Fair pay and company benefits.
  • A modern working environment with high‑quality technical equipment.

Does this sound like you, and are you interested in a varied range of tasks? Then apply now!

#J-18808-Ljbffr
NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Veröffentlichungsdatum:

    30 Mär 2026
  • Standort:

    Glauchau
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

KI Suchagent

AI job search

Möchtest über ähnliche Jobs informiert werden? Dann beauftrage jetzt den Fuchsjobs KI Suchagenten!