AS400 Infrastructure operations Support Engineer

Job Summary

We are seeking an experienced AS Infrastructure Operations Support Engineer to manage and support our AS systems.

The ideal candidate will have extensive experience in AS infrastructure management, performance optimization, backup and recovery, security and troubleshooting using specific tools and technologies.

Key Responsibilities

Infrastructure Management

Installation, configuration and upgrades: Set up and maintain AS systems, including software upgrades and patches, using tools like IBM i Access Client Solutions Client and IBM Navigator for i.

Storage Management

Allocate storage space, manage libraries and objects, and plan for future storage needs using tools like IBM i Disk Management and BRMS Backup Recovery and Media Services.

User Management

Create and manage user accounts, assign permissions, and control access to the system using IBM Security Access Manager and IBM i User Profiles.

Security

Implement and maintain security measures to protect AS systems from unauthorized access and breaches using IBM i Security Tools and IBM Guardium.

Performance Optimization

Monitoring: Proactively monitor system performance, identify bottlenecks and take corrective actions using tools like IBM Performance Tools for i and IBM i Performance Navigator.

Tuning: Tune system parameters, SQL queries and indexes to optimize performance using IBM i SQL Performance Analyzer and IBM i Performance Data Investigator.

Backup and Recovery

Backups: Regularly back up systems to ensure data protection and disaster recovery using tools like BRMS and IBM i Save/Restore.

Recovery: Restore systems from backups and resolve data corruption issues using BRMS and IBM i Recovery Tools.

Data Integrity

Data Modeling: Work with data architects to design and implement efficient database schemas using tools like IBM Data Studio and IBM InfoSphere Data Architect.

Data Validation: Ensure data accuracy and consistency through data validation and integrity checks using IBM InfoSphere QualityStage.

Collaboration

Developer Support: Collaborate with developers to design and implement new system features and applications using tools like IBM Rational Developer for i and IBM i Access Client Solutions.

User Support: Provide training and support to users on how to access and use AS systems.

Troubleshooting

Problem Solving: Identify and resolve system issues, errors and performance problems using tools like IBM i Service Tools and IBM i System Logs.

Documentation: Maintain documentation of system configurations, procedures and troubleshooting steps using tools like Confluence and SharePoint.

Daily Tasks

• Monitor and manage the health and performance of AS systems
• Perform routine maintenance tasks including updates, patches and backups
• Troubleshoot and resolve technical issues related to AS systems
• Collaborate with other IT teams and stakeholders to ensure seamless integration and operation of AS systems
• Provide support and training to end users and IT staff
• Maintain and update system documentation and procedures
• Stay up-to-date with the latest AS technologies and best practices

Preferred Certifications

• IBM Certified System Administrator IBM i
• IBM Certified Associate System Administrator IBM i
• IBM Certified Database Administrator DB for i
• IBM Certified Advanced Technical Expert IBM i

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