Associate Project Manager

Job Summary

As a GDRE (Global Delivery Resourcing and Execution) Associate Project Manager (APM) , you are in a role that is essential to the success of the Global Project Delivery at NetApp. In this position, you will be responsible for coordinating and overseeing professional services projects for NetApp's clients. The ideal candidate will oversee managing all project‑related processes and internal systems to ensure successful project delivery aligned with organizational objectives and project closure procedures. The Associate Project Manager (APM) will define the project scope, resource needs, foster effective customer engagement, and oversee collaboration among technical teams. Additionally, the APM will handle project financial reporting, encompassing revenue forecasting and recognition. This pivotal role demands a strong emphasis on customer satisfaction and teamwork across internal project teams. It is a dynamic and fast‑paced role that necessitates critical thinking, meticulous attention to detail, exceptional interpersonal skills, and a customer‑centric mindset, emphasizing the importance of teamwork and collaboration.

Interaction

The Associate Project Manager (APM) will work closely with the GDRE team, field project managers, PS and sales customer managers, technical teams, and PS delivery partners to ensure seamless project execution. The APM will play a crucial role in supporting and efficiently coordinating the various project teams involved in the project lifecycle. Building strong and productive relationships is a fundamental aspect of this position, encompassing both internal stakeholders and external customers. Effective collaboration and partnership with all parties involved are essential for project success and customer satisfaction.

Job Requirements

• Review new bookings for PS projects within the project management system.
• Work closely with customers and account teams to determine the scope of work and LOE required.
• Work with program managers to obtain dates for scheduling and assist with questions concerning order details.
• Drive the delivery of existing PS capabilities through a simplified approach to triage.
• Maintain detailed notes, status, and dates in the system for project delivery status reporting.
• Support project planning, execution, and closure activities under the guidance of senior PMs.
• Participate in lessons learned sessions and contribute to GEO repositories.
• Utilize WAR tool for project requests, ensuring all mandatory fields and documents are completed.
• Maintain clean forecasting practices and participate in Pulse hygiene sessions.
• Assist in PSA project creation and task maintenance under GDRE guidelines.
• Collaborate with cross‑functional teams to ensure smooth project execution and resource alignment.

Mandatory Requirement

• Recommended 5+ years of work experience or equivalent.
• Should be flexible to work in 24×7 shifts (including weekends). We work in 4 shifts (6 AM to 3 PM, 2 PM to 11 PM, 5 PM to 2 AM, and 10 PM to 7 AM). The shift can be rotational or non‑rotational as per the roster. The candidate should apply only if in agreement with the shift requirements.
• Japanese Language Proficiency – JLPT N1 or N2 is preferred, or Mandarin Language Proficiency – HSK 3‑4‑5.
• Must adhere to NetApp’s Thrive Together requirements. The current requirement for Bangalore based employees is to work from office for 2 days per week.

Education

Typically requires a minimum of 5 years of related experience.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in‑office and/or in‑person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age‑old problems, like how to use data most effectively to run better – but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work‑life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.

If you want to help us build knowledge and solve big problems, let's talk.