BFSI Customer Relationship Manager

Client Relationship Manager – Banking, Financial Services & Insurance (d/f/m)

Location: Germany

The Opportunity

As a Client Relationship Manager at Cognizant, it will be your responsibility to work on new and for existing clients to drive Cognizant´s success in the Insurance business segment in Germany.

Your focus will be to take holistic responsibility for building and expanding our business with key Insurance clients. Based on your sales experience, business network, relationship management skills as well as domain knowledge in insurance you will help grow our business.

If you are highly motivated to work closely with clients and colleagues to build trustful relationships and grow business, then this is the right position! Based on your technical and domain knowledge the position also offers opportunities to represent Cognizant in various leading industry and technology forums, thus expanding your business network.

Your Key Result Areas

• Build and maintain relationships across various levels in the client organization, particularly in the C- Level/ Executive Management Level, and build a partner map to position the team and management
• Active in client and project acquisition
• Responsible for growing our business with one or more of our strategic insurance clients and expand it
• Commercially responsible person for client engagements
• Work closely with different teams in Cognizant to build winnable client value propositions
• Lead and / or be part of end-to-end sales and proposal process, including solution development, executive summary preparation for the proposal, deal review, timely submission with appropriate internal approvals, solution presentation to clients as well as final commercial negotiations and deal closing
• Develop insights into client's organization structure, business, and IT strategy
• Need to understand clients' specific business needs and apply service/ process knowledge to meet those needs, in addition to identifying critical initiatives that help clients achieve their objectives

Your Qualification

Since the focus of this role is on creating and building business as well as trustful client relationships, your personality as successful sales manager is the most important asset to us.

In addition, you should bring the following:

• Demonstrable experience in sales and client management
• Strong understanding of and experience with the latest business and technology trends in the financial services and insurance industry, including topics like GenAI, cloud, data analytics, automation, modern software engineering and digital customer experience
• Reliable business network in the insurance industry including the Insurtech scene as well as with Third Party Advisors
• Proven and consistent record in generating and closing business, building, scaling, and handling large account(s) in the insurance industry
• Experience in leading and closing consulting deals as well as large deals in managed services in insurance
• Knowledge of the regulatory requirements for the insurance industry including VAIT will be an advantage
• German (preferably native speaker level) and proficient English language
• Willingness to travel