Business Analyst - Microsoft Dynamics 365 Business Central (m/w/d)

Role: CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/f/d)

For one of our clients, we are looking for a CRM Application Manager / Functional Consultant - Dynamics 365 Sales & Marketing (m/f/d).

Project Conditions

Start: ASAP

Duration: Permanent

Workload: 100%

Place: Stuttgart

Your responsibilities

• Analyze, design, and optimize business processes within Microsoft Dynamics 365 Business Central across standard modules
• Translate business requirements into actionable concepts, user stories, and technical specifications
• Develop process documentation, guidelines, and specifications for the ERP development team
• Configure Business Central features (e.g., workflows, role concepts) in coordination with the ERP team
• Support ERP rollouts at national and international sites
• Monitor support tickets, prioritize issues, and perform analysis in collaboration with ERP teams, key users, and external partners
• Oversee interface monitoring (e.g., EDI, scanners, CAD) and escalate issues as needed
• Serve as a point of contact for key users and departments regarding all Business Central topics
• Support data migrations, master data quality initiatives, and integration tasks
• Provide user training and develop best practices, process standards, and documentation

We are looking for

• Hands‑on experience with Microsoft Dynamics 365 Business Central, ideally across multiple modules
• Strong understanding of end‑to‑end business processes in industrial or operational environments (e.g., order processing, production, warehouse logistics)
• Experience in ERP projects, rollouts, or migration initiatives
• Strong analytical skills and a structured approach to process work
• Advantageous: experience with interfaces (API, EDI), Microsoft Power Platform, or BC add‑ons
• Excellent communication skills, ability to work independently, and strong problem‑solving capabilities
• Proficiency in German and English

What’s the Recruitment Process Like at Ekkiden?

At Ekkiden, we’re committed to providing a positive experience for every candidate.

Initial Call

Our recruitment team will reach out to discuss your motivations and expectations.

Interviews

You’ll have one or two interviews with our business managers, depending on the role you’re applying for.

Client Meeting

Finally, you’ll have the opportunity to meet with the client.

While this is our standard process, we may make adjustments based on specific circumstances.