Business Consultant & Application Manager* Sales

Business Consultant & Application Manager* Sales

Full-time

Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we obtain, use, and reuse the planet’s resources. With innovation at our core, we develop and manufacture sensor‑based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries – making TOMRA Recycling a trusted partner for customers around the globe.

At TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement. Our teams are empowered to make a real impact – driven by passion, guided by responsibility, and inspired by innovation we make a shared commitment to sustainability. We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard.

For our site in Mülheim‑Kärlich, we are currently seeking a dedicated Business Consultant & Application Manager* Sales to join our team as soon as possible.

As a Business Consultant & Application Manager* Sales, you support the global Sales organization through solid application management and targeted process and system consulting. You understand the essential Sales processes, master the relevant tools (ERP, CRM), and combine operational tasks with the strategic development of our digital Sales landscape.

Roles and Responsibilities

Consulting & Process Development

• Analyze and optimize Sales processes in close cooperation with the business department.
• Derive and describe change requests and support implementation with internal and external partners.
• Identify upcoming business needs and contribute to future‑oriented solution design.
• Preparation of workshops, decision papers, and cross‑functional alignments.

Application Management

• Analyze and resolve incidents, including root‑cause assessment and validation testing.
• Manage and support Sales applications (ERP/CRM), including basic configuration and system stability.
• Coordinate interfaces and external service providers.
• Support release activities, testing cycles, and quality assurance.
• Ensure active, transparent communication with the business, ISM team, and external stakeholders.
• Facilitate meetings, moderate discussions, and manage escalations when required.
• Onboard new employees and conduct user trainings for Sales applications and processes.
• Prepare concise documentation for processes, systems, and changes.

Profile

• Degree in (Business) Informatics, Business Administration/Economics, or a comparable qualification
• Experience in IT project management and Sales‑related ERP/CRM modules (ideally IFS & Dynamics 365)
• Alternatively: experience in a Sales function within an industrial or machinery environment
• Understanding of core Sales processes (Lead‑to‑Order, quotations, pricing, installed base)
• Ability to understand incidents, drive changes, and work analytically
• Strong communication and facilitation skills paired with a structured, independent working style
• Good English skills are a prerequisite
• Confident use of modern collaboration and documentation tools

What will you get in return for all the great things you bring to the table?

• 30 days of annual leave
• Subsidized company pension plan
• Opportunity to purchase TOMRA shares at a discounted rate
• Employee discounts for various online shops via Corporate Benefits
• Company (e‑bike) leasing
• Subsidy for gym memberships
• Employee Resource Groups (ERGs) for Women, LGBTQ, and Roots
• On‑site canteen and parking garage

Does this sound like the right opportunity for you?

Please send your CV, a few words about yourself, and your motivation for this position and joining TOMRA in the "Message to manager" field.

*Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.